Manager, Performance Reporting & Project

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

What are we looking for?

We are seeking a Manager, Performance Reporting & Projects, responsible for planning, executing, and delivering initiatives that support the distribution business. The role will focus on systems implementation, process improvement, and operational efficiency, while also leading the design, delivery, and continuous enhancement of performance reporting and business insights across the organization.

What are we expecting from this role?

• Work with distribution stakeholders to collect, document and prioritize business requirements.
• Translate requirements into clear functional specifications for IT and vendor teams.
• Support the preparation of Business Requirement Documents (BRDs) and ensure sign-off.
• Act as the primary liaison between distribution, IT, vendors, and other stakeholders.
• Facilitate workshops, TTTs and status updates with project teams and business leaders.
• Manage expectations, resolve conflicts, and ensure smooth collaboration across functions.
• Oversee User Acceptance Testing (UAT) with distribution teams.
• Prepare Monthly/Quarterly reports and develop and maintain standardized reporting frameworks to track business performance.
• Translate complex data into actionable insights and recommendations.
• Partner with business leaders to identify performance drivers and support strategic initiatives.
• Develop and maintain standardized reporting frameworks to track business performance.
• Ensure accurate, timely, and consistent delivery of performance reports to senior leadership and stakeholders.
• Prepare monthly salespersons' incentive and campaigns reports to align with cross-functional teams.

Who are we looking for?

• Bachelor’s degree in business administration, or a related field. An advanced degree is preferred.
• Minimum 5 years of experience in the relevant industry or the insurance/financial services sector.
• Strong analytical, problem-solving, and critical-thinking skills.
• Fluency in English is essential.
• Advanced proficiency in Excel and PowerPoint.
• Excellent communication and presentation skills, with ability to simplify complex data.
• Strong business acumen and ability to link performance metrics to strategy.
• Project management and stakeholder engagement skills.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.