FM Helpdesk Operator/Scheduler

Building A Sustainable Tomorrow

What if it brought more purpose, more growth, more balance – and more time for what really matters? BAM is where you can do your best work on projects that improve people’s lives. And it's also where you’ll find the freedom to grow, the support to thrive, and the chance to shape your career on your terms.

BAM FM are recruiting a Helpdesk Operator/ Scheduler to join the team and based out of our offices in Salford . Working Hours are 37.5 per week. Monday - Friday.

Making Possible

• Updating our CAFM & client operating system, ensuring all specific work orders are actioned.
• Attaching all relevant documentation to specific work tasks.
• Pro-actively managing client maintenance services in advance with our nominated contractors.
• Arranging contractor service visits, co-ordinating with our clients.
• Producing client site log books and all other associated activity.
• Supporting other members on the help desk team as and when required.

Your Team

Working out of our office in Salford you will be working with a friendly team of Helpdesk Operators.

What’S In It For You?

In addition to an attractive salary we offer a significant benefits package including contributory pension, BUPA, life assurance, 26 days holiday (plus bank holidays), gym subsidy, BAM social club membership and many more exciting benefits. BAM operates a flexible working policy.

What Do You Bring To The Role?

• Must be IT literate and proficient in the use of Microsoft Office.
• Prior knowledge of Concept Evolution would be advantageous but not essential.
• The ability to work as part of a team.
• Able to work on own initiative.
• Experience within a customer service based environment.

About Bam

BAM FM is one of the UK's leading facilities management companies, providing a wide range of services to essential public services and major commercial organisations. Our aim is to improve your efficiency, reduce your carbon footprint and enhance wellbeing for your service users. We design and deliver better services across the education, healthcare, retail and commercial sectors.

Building a sustainable tomorrow. That’s our mission and our promise at BAM. It’s how we engineer vital infrastructure and construct high-quality buildings as one of the largest construction companies in Europe.

We strive to create an environment where everybody feels welcome and valued. We’re on an exciting journey to employ the best talent to join us regardless of social background, race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics.

The Application Process

BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel we need to do something to make it more accessible to you, do not hesitate to speak with one of our team, and we will do our best to support you. "Join us in Making Possible".