Logistics System Support Specialist

About Us

As a leading provider of high-quality food and beverage ingredients, we work with farming communities across the globe to grow, source and produce ingredients that are good for consumers, farmers, and the world around us. We supply household food brands and manufacturers worldwide with cocoa, coffee, dairy, nuts and spices ingredients which are often grown on our own farms and estates and sourced from hundreds of thousands of farmers across ~50 countries. Along with our diverse manufacturing and innovation capabilities, this means we can provide ingredients for a range of products, from a plant-based latte mix to an almond based snack bar or a dairy-free ice cream.  Making a positive impact on people and planet is a core component of our Purpose, to be the change for good food and a healthy future. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable, and transparent supply. And whoever we’re with, whatever we’re doing, we always make it real. 

Dairy

Dairy products have long been a nutritious part of diets worldwide. We keep dairy moving around the world with our supply chain expertise and on-the-ground capabilities. Our dairy supply chain and operations span 25 countries across 6 continents, with an estimated 300,000 cows producing the milk needed for our ingredients. Most of our dairy ingredients are sourced from a portfolio of manufacturers and suppliers across North America, South America, Europe, and Oceania.

We strive to provide solutions for our customers that deliver environmental benefits while minimizing industry challenges. Our biomass boiler and animal feed, formulated with almond by-product for dairy cows in New Zealand, are excellent examples of this ambition

Job Description

We are looking for an experienced and motivated SAP Super User to act as the first point of contact for SAP-related issues within the [department Logistics/Finance/Procurement]. This role bridges the gap between business operations and IT, ensuring smooth daily use of SAP, supporting colleagues, and contributing to system improvements and projects.

What You'Ll Do:

• Manage and optimize SAP PP and MM modules across procurement, inventory, and operations
• Serve as the go-to SAP logistics expert, answering questions and sharing best practices
• Support end users daily by executing transactions, generating reports, and troubleshooting issues
• Provide first-level support, escalating complex incidents to IT, SAP Support, or external vendors
• Lead interactive training sessions, produce clear user guides, and mentor new team members
• Collaborate with IT and business stakeholders to identify and implement process improvements and automation
• Download and update weekly market data, maintain spreadsheets, and build visual dashboards with Python and Power BI

What You'Ll Bring

• Experience working with SAP (preferably PP/MM modules).
• Knowledge of  systems integration.
• Strong proficiency in Microsoft Excel (including Power Query, macros, pivot tables).
• Ability to work with databases and reporting tools (e.g., SQL, Power BI, Access).
• Analytical thinking and problem-solving skills.
• Strong communication and cross-functional collaboration abilities.
• Fluent in English; Polish language skills are a plus.

Preferred Experience:

• Background in manufacturing, logistics, or supply chain environments.
• Experience in ERP system implementation or upgrade projects.
• Familiarity with other ERP systems (e.g., Oracle, Microsoft Dynamics).

What We Offer

• A stable position in a well-established international company,
• A professional and supportive team environment,
• A dynamic and international working environment.
• Opportunity to act as a key link between business and IT.
• Professional growth towards SAP Key User, Process Expert, or Business Analyst roles.
• Training and development opportunities in both business and IT areas.
• Attractive benefits package (private healthcare, sports card, insurance).

ofi is an equal opportunity employer and values diversity. All qualified applicants will receive consideration for employment without regard to racial or ethnic origin, color, age, religion or belief, sex, nationality, disability, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by applicable law. 

Applicants are requested to complete all required steps in the application process including providing a resume/CV in order to be considered for open roles.