Specialist, SSC - Order Entry

Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. Does that sound interesting to you? As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development opportunities. 

Your Key Responsibilities

• Receive order and check against contract, create and book order
• Booking sales orders based on purchase orders received from customers/sales representatives
• Coordination of price differences in commercial condition and missing information, material discrepancies with internal Sales 
• Checking references to quotations or contracts 
• Change orders & update Quantity Contracts (customer driven) 
• Maintenance and implement charges in scheduling agreements in alignment with end-customer: quantity increase/decrease, postponement or scheduling agreement delivery date change 
• Handling delivery blocks 
• Check Order entry via MEDIAS in case any error, makes corrections in SAP 
• EDI error processing of external sales orders 
• Download demand order from Customer portal  
• Upload of delivery information to customer portals 
• Create and send order confirmation to customer  
• Handling of customer Inquiries ＆ Case creation in Salesforce Service Cloud (Such as Delivery Improvement/Order Change request)  
• Monitor All DN Are created without error, if necessary, issue DN manually  
• If applicable, request/cross check all necessary shipment documents and conditions 
• Handling of delivery exceptions (special transport) 
• Delivery coordination with Transport Management 
• Request for proof of delivery 
• If applicable, follow up on shipment documents

Your Qualifications

• Degree in Supply Chain Management or comparable specialization
• Min. 1 year proven experience in a customer service or demand management position of an international organization 
• Good knowledge of SAP Module, Salesforce service Cloud advantageous
• Proficiency with MS-Office (Excel, Power Point)
• English language level allowing business communication (mandatory)
• Customer Centricity   
• Preciseness and carefulness in terms of data handling
• Compliance management 

As a global company with employees around the world, it is important to us that we treat each other with respect and value all ideas and perspectives. By appreciating our differences, we inspire creativity and drive innovation. In this way, we contribute to sustainable value creation for our stakeholders and society as a whole. Together, we advance how the world moves.

Exciting assignments and outstanding development opportunities await you because we impact the future with innovation. We look forward to your application.

Www.Schaeffler.Com/Careers

Your Contact

Schaeffler Bearings (Malaysia) Sdn. Bhd. 

Rebecca George

For technical questions, please contact this email address: technical-recruiting-support-AP@schaeffler.com 

Keywords: Experienced; Coordinator; Full-Time; Unlimited; Supply Chain Management;