Senior Data Analyst

Company Description

At Coface, we make trade happen everyday.

Our 5,200 experts representing 80+ nationalities in 58 countries are united by a shared purpose: helping companies navigate through uncertainty by empowering them to make the right decisions and trade smarter in a complex world.

With nearly 80 years of global experience, we offer companies a full range of solutions: Trade Credit Insurance, Business Information, Debt Collection, Single Risk insurance, Surety Bonds, Factoring — all driven by a unique data patrimony, cutting-edge technology, innovation and a deep understanding of the global economy.

Joining Coface means being part of a close-knit international organization, where your ideas matter.  We foster a culture of learning, collaboration and inclusion where you are given responsibilities and can see the impact of your actions.

• Shape the future of trade with us. 
• Join our Happeners!

Job Description

Part of Group Operations the  Senior Data Analyst is a dynamic and analytical professional responsible for supporting process improvement initiatives within Coface.

 This role involves utilizing data visualization tools and process mining techniques to monitor and optimize processes and workflows, as well as creating informative dashboards to track performance metrics.

He/she plays a key role in driving efficiency, reducing bottlenecks, and ensuring the organization operates at its highest potential.

Key Responsibilities:

1. Process Analysis and Evaluation:

• Conduct in-depth analyses of existing business processes using process mining techniques to identify areas for improvement.
• Collaborate with teams to gather data and insights for process analysis.
• Utilize data visualization tools (e.g., Tableau, Power BI) to create interactive dashboards for process performance assessment.

1. Performance Monitoring:

• Monitor and track process performance using data-driven metrics and process mining tools.
• Create and maintain interactive dashboards and reports to provide real-time visibility into process health.
• Alert stakeholders to potential issues and recommend corrective actions based on data analysis.

1. Data Visualization:

• Design and create visually compelling and informative data dashboards and reports  (Global Operations Dashboard)
• Present data findings to stakeholders in a clear and concise manner to facilitate decision-making.
• Collaborate with data analysts to improve data visualization techniques

Qualifications

• Bachelor's degree in Business Administration, Management, Data Science, or related field (or equivalent experience).
• Strong analytical and problem-solving skills, with a focus on data analysis and visualization.
• Proficiency in data visualization tools (e.g., Tableau, Power BI).
• Familiarity with process mining software and methodologies.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Eagerness to learn and adapt to changing business needs.
• Previous experience in process improvement or related roles is a plus.

Additional Information

We Offer You:

• Competitive remuneration
• Opportunity to build your career (both locally and internationally) in a large global company, one of the world leaders in its field
• Possibility to gain expertise in business information services, trade credit insurance, and finance
• Flexibility to work in a hybrid mode, blending remote and on-site work