Back Office Specialist with German (Factoring)

Company Description

At Coface, we make trade happen everyday.

Our 5,200 experts representing 80+ nationalities in 58 countries are united by a shared purpose: helping companies navigate through uncertainty by empowering them to make the right decisions and trade smarter in a complex world.

With nearly 80 years of global experience, we offer companies a full range of solutions: Trade Credit Insurance, Business Information, Debt Collection, Single Risk insurance, Surety Bonds, Factoring — all driven by a unique data patrimony, cutting-edge technology, innovation and a deep understanding of the global economy.

Joining Coface means being part of a close-knit international organization, where your ideas matter.  We foster a culture of learning, collaboration and inclusion where you are given responsibilities and can see the impact of your actions.

• Shape the future of trade with us. 
• Join our Happeners!

Job Description

Operational Activities

The activities of the FACTORING team member are various and may include:

• Processing the different types of requests received from the clients per E-mail or directly in our Ticketing Tool;
• Maintaining the Master data of the debtors/clients (bank accounts changes, creation of new contracts, inactivation of clients/ contracts, insolvency, first disbursements etc.);
• Permanent support for the local departments regarding the limits (daily checks on new limits, limit checks for new clients, synchronizations, SIRON & No Match process, etc.);
• Regular meetings with the local teams (served countries) to present the volumes, special cases and overall performance;
• Participates in the creation / update of FACTORING Standard Operating Procedures used by the SSC operational teams;
• Participates in trainings and transition processes when required;
• Offers continuous support and back-up to team members for processes and tools utilized;
• Any other activities required by the business need of the country served;

Process And Control

• Identify and implement process changes that generate workflow efficiencies and productivity gains
• Ensure that all required information is captured in group or local tools as appropriate

Risk And Compliance

• Adhere to compliance standards set by Coface and external regulators
• Adhere to and comply with IT security policies at all times

Career Perspective

• Potential career opportunities within the company

Skills:

• Sense of initiative and excellent time- and self-management
• Adaptability for transformation
• Flexible way of working and willingness to operate within a team
• Professional relationship with clients
• Service- and solution oriented
• Good oral and written expression and comprehension in all required languages
• Fast Knowledge Transfer and Steep Learning curve
• Knowledge of Factoring processes is a plus

Experience:

• Graduated or first practical experiences on the job in a comparable role
• Experience in Credit Insurance industry or financial services preferred
• Experience in an international environment and/ or Shared Service Center preferred

Languages:

• Fluent in English
• Professional in German (CEFR – Level B2-C1)

It:

• Computer and internet affinity, good technical understanding
• Ease regarding the work with varying software,  applications and systems different from product to product
• Professional  Microsoft Office skills, esp. MS Excel and MS Word

Education:

• Bachelor’s Degree in Business, Accounting or other relevant field

Additional Information

What’S In It For You:

• The company will provide continuous support and guidance throughout your work;
• Hybrid work model;
• Benefit, including meal and gift tickets, medical subscription, short Friday, Bookster, etc.