Team Lead - Digital ACS (2025-1355)

Team Lead - Digital Acs (2025-1355)

• Department: Circ. & Value Chain Trans. : Circ & Value Chain Trans.
• Employment Type: Permanent - Full Time

Location: Philippines

Description

The Team Lead manages a team of professionals responsible for delivering high-quality digital solutions. This role involves overseeing scope execution, ensuring that technical and operational standards are met, and guiding team members in their development. The Team Lead coordinates cross-functional efforts, drives process improvements, and maintains client relationships to ensure successful project outcomes. They play a critical role in fostering a collaborative environment and implementing strategies to enhance team performance and client satisfaction. 

Our Team Leads are adept at developing and documenting business processes to meet client needs and implementing process improvements. They contribute valuable insights and innovative approaches to project execution and team management. They are self-organized, detail-oriented, and able to work independently under pressure, ensuring the successful delivery of digital solutions. An interest in sustainability and experience in navigating multicultural environments further contribute to their effectiveness. 

Key Responsibilities

Project / Scope Management and Execution

• Oversee the planning, execution, and delivery of digital projects, ensuring that all technical and operational standards are met. 
• Lead the team in managing project timelines, resources, and budgets to achieve successful outcomes. 

Team Leadership and Development

• Guide, mentor, and develop team members, fostering a collaborative and highperformance work environment. 
• Provide regular feedback, conduct performance evaluations, and support career development initiatives. 

Innovation and Process Improvement

• Identify opportunities for process optimization within the team and implement changes to improve efficiency, quality, and client satisfaction. 
• Drive continuous improvement initiatives that align with best practices and industry standards. 

Client Relationship Management

• Maintain strong relationships with clients, understanding their needs and ensuring that the team delivers solutions that meet or exceed expectations. Act as a primary point of contact for client communications and issue resolution. 

Cross-Functional Coordination

• Collaborate with other departments, such as IT & other Enabling support to ensure seamless project execution and the alignment of digital solutions with broader business goals. 

Team Resource planning and workforce management

• Effectively manage team workload by allocating resources, tracking performance, and optimizing processes to ensure productivity and meet operational goals. 
• Support talent development through mentorship and training, while collaborating with leadership on workforce planning to align team capabilities with future business needs. 
• Ensure a balance between productivity and well-being. 

Conflict Resolution

• Addressing and mediating any interpersonal conflicts within the team. 
• Manage team members’ differences effectively to foster a respectful and inclusive work environment. 

Strategic Alignment

• Develop and communicate clear team targets that directly support the company’s strategic vision for innovation, sustainability, and client satisfaction. 

Skills, Knowledge & Expertise

• Candidate must possess at least a Bachelor's/College Degree in Engineering (Chemical/Materials/Electrical/Electronics, Mechanical), Chemistry, Sustainability, Environmental Science or equivalent experience (minimum 1 year) specializing in Engineering – Chemical/Materials/Electrical/Electronic and Sustainability. A master’s degree in business administration or organizational leadership or a project management professional (PMP) certification will be an advantage 
• In-depth knowledge of environmental regulations and compliance frameworks, including but not limited to ROHS, REACH, California Prop65, PFAS, TSCA, EPEAT, WEEE, ISO 14001 and waste compliance management 
• Extensive expertise in utilizing environmental reporting tools and compliance software, including ACS, SAP-ESHM, CMAP, CDX, IMDS, Alteryx, and others 
• With 5+ years of experience in environmental compliance, regulatory affairs, or environmental management, with at least 2+ years in a senior role 
• Strong organizational skills, with experience in managing compliance documentation, audits, inspection, risk assessments and reporting requirements 
• Excellent communication and presentation abilities, with exceptional interpersonal and relationship-building skills 
• Strong leadership skills with the ability to manage, mentor, and motivate a diverse team of environmental engineers