Quality Technologist - Arket

Job Description

As a Quality Technologist, your main responsibility will be to lead suppliers and their production organizations, systems, processes, and capabilities to meet ARKET’s requirements. You will have end-to-end ownership of product quality (from sample to bulk to customer use). You are expected to be fully committed to ARKET’s product quality — going above and beyond with strong ownership and a sense of urgency by coaching and developing our partners.

In this role, you will be responsible for:

• Empowering suppliers to continuously deliver ARKET product quality in line with our vision by: -Providing suppliers with ARKET’s quality foundation (standards, technical folders, production know-how, etc.) as well as future quality directions. -Encouraging suppliers to take ownership and responsibility from sampling through development to bulk production. -Supporting suppliers in developing their production capabilities according to ARKET’s needs.
• Taking full ownership of product quality, end-to-end (from sample to bulk to customer use).
• Performing inline, end-of-line, and final quality inspections as needed (e.g., cross-checks, VIP orders, etc.).
• Monitoring and managing the quality performance of products and suppliers regularly, providing continuous feedback, and taking necessary actions to drive improvement

What You Need To Succeed:

• Full commitment to ARKET product quality — going above and beyond with strong ownership and a sense of urgency
• Ability to coach and develop our partners
• Agility in managing your own work and time effectively
• Being an ARKET brand quality ambassador who lives and breathes ARKET Quality Requirements (longevity, premium craftsmanship, innovation, and solution-oriented thinking)
• Proactively understanding ARKET’s current state and future direction, and actively contributing to our progress
• Consistently bringing new ideas to the team with a sense of purpose and impact
• Strong communication skills and the ability to build trust with all stakeholders
• Willingness to spend the majority of your time at supplier sites and in factories

Qualifications

• Relevant knowledge of production type(s)
• Strong technical and production quality experience
• Product development experience, including the sampling process
• Fluency in English
• Flexibility to travel
• Strong communication skills and the ability to build trust

Additional Information

This is a full-time, permanent position based in Istanbul, Turkey. The Quality Technologist is part of the ARKET Production Quality Department and reports to the Quality Manager, who is also based in Istanbul, Turkey.

Apply by sending in your CV in English as soon as possible, but no later than 17th October. Due to data policies, we only accept applications through the career page. 

Benefits

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. 

Additionally, what’s in it for you: 

• Stable employment contract in an international company with a unique culture 
• 25% staff discount for you and your family member
• Private Health & Life Insurance
• Long Service Reward  
• Extensive internal training and onboarding program 

About Arket

ARKET is a modern-day market, offering a mix of fashion, having quality, sustainability, and transparency at the core of our business. ARKET’s mission is to democratize quality through widely accessible, well-made, durable products, designed to be used and loved for a long time. At ARKET we believe in an inclusive and diverse workplace and the great value of different perspectives.