Temporary Learning and Development Partner, Juvenile Probation, 1232

Company Description

This is a Full-Time, temporary position with an anticipated duration of approximately 6 months. 

San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco.

• Applications Open: October 7, 2025
• Applications Close: No earlier than October 19, 2025 at 11:59pm
• Salary range for 1232 position: $110,006 to $144,040
• Interviews for this position are tentatively scheduled for late October
• Recruitment ID: TEX-1232-160182

Are you passionate about Juvenile Justice, Public Safety, and the Community we serve? Are you a dedicated professional who wants to maximize their impact in the lives of some of San Francisco’s most marginalized youth? If so, we encourage you to take advantage of this unique opportunity to join a team that is devoted to re-imagining Juvenile Justice, committed to racial equity, and focused on ensuring long-term public safety through the development, enrichment, and accountability of young people we serve throughout San Francisco. Click here to read more about the San Francisco Juvenile Probation Department (JPD). 

The San Francisco Juvenile Probation Department (JPD) provides services to youth who are alleged or have been found to have committed law violations under the jurisdiction of the San Francisco Juvenile Court and manages the Juvenile Justice Center, which houses both the official reception and detention center for youth who are detained as a result of an arrest for alleged criminal misconduct or a court order in San Francisco and its current long-term Secure Youth Treatment Facility. JPD consists of approximately 200 employees within three main divisions: Probation Services, Juvenile Hall, and Administration (Finance, IT, Building and Grounds, Research and Planning, and HR).

The San Francisco Juvenile Probation Department’s mission is to serve the needs of youth and families who are brought to our attention with care and compassion.  We engage fiscally sound and culturally competent strategies that promote the best interests of the youth and provide victims with opportunities for restoration.

Our Equity-Centered Goals Are To:

• Reimagine how the City addresses juvenile crime, from referral through reentry, in collaboration with the community and our system partners, emphasizing research and evidence-based practices, and sustainably addressing pervasive racial disparities throughout the system. 
• Advance a Whole Family Engagement strategy that places racial equity at its center to ensure that all youth have equal access to successful outcomes, and that advances youth-and family-centered case plans and goal development, with the supports and resources necessary to help justice-involved youth thrive. 
• Bolster equitable leadership development opportunities for BIPOC staff; implement change that meaningfully improves the workplace experience of BIPOC staff; enact our organizational belief of redemption and helping people to succeed.

Job Description

The Learning and Development (L&D) Partner reports to the Human Resources (HR) Director and performs journey-level work in the certification, coordination, and monitoring of training programs and facilitated events departmental employees, supervisors, and managers. 

You will lead our professional development efforts by supporting an inclusive and user-friendly learning environment for JPD staff. This role will ensure that our learning and development strategies and processes evolve, develop, and retain our workforce and support JPD’s mission and vision. You will partner with JPD management and line staff to facilitate learning and stay connected to the training needs and concerns of our workforce. You will function as a consultant that helps choose and/or develop curriculum and deliver workshops tailored to the learning needs of JPD staff.

Primary Responsibilities

Planning & Coordination

• Provides JPD peace officers with access to training on evidence-based practices for topics such as: community corrections and probation, behavior change, trauma informed practices, family engagement, officer safety and supervision, arrest procedure, de- escalation, and conflict resolution.
• Manages the Standards and Training for Corrections (STC) credits and records to ensure all eligible JPD positions follow the Board of State and Community Corrections’ (BSCC) annual training requirement.
• Researches and attends new training programs, seminars, or workshops according to JPD learning needs and/or BSCC requirements.
• Coordinates training programs, facilitated events, seminars, and conferences that involve planning and scheduling the activities of JPD staff, and arranging facilities.
• Prepares training schedules, course description guides, and monitors program attendance/compliance.

Design & Delivery

• Proposes, promotes, and/or develops training programs across various mediums (in person, virtual, hybrid). 
• Designs/adapts appropriate assessment tools or approaches such as interviews, questionnaires, and/or survey questions, and collects the necessary information for assessing learning needs and determining appropriate instructional design and content.
• Ensures the delivery of high-quality, cost-effective training by evaluating the effectiveness of training programs, facilitated events, workshops, and seminars.
• Administers instructional programs requiring the services of contractors by researching and preparing written training budget estimates, training charges, and/or justifications for the costs of specific training programs.
• Conducts training programs that include, but not limited to, making presentations, facilitating group discussions, and leading and monitoring group activities.

Qualifications

Minimum Qualifications:

1. Possession of a baccalaureate degree from an accredited college or university; AND
2. Two (2) years of verifiable experience designing, organizing, and conducting employee training programs.
3. Additional experience as described above may be substituted for the required education on a year-for-year basis. Thirty (30) semester units/forty-five (45) quarter units equal one year of experience.
4. Possession of a Master of Arts degree may be substituted for one year of the required experience.
5. Verifiable experience in teaching adults and developing lesson plans may be substituted for the required experience on a year-for-year basis.

Substitution:

Desirable Qualifications:

• Committed to valuing diversity and nurturing an inclusive working and learning environment.
• Savvy with modern training methods and technologies and how to activate them to help foster learning.
• Excellent relationship management skills, including the ability to solicit input, paraphrase or clarify comments, interpret group energy, handle objections, and manage how training participants treat each other.
• Passion for culture – you understand the impact that culture can have on an organization or team and its ability to drive success.
• Strong attention to detail and motivation to drive projects to completion, with a commitment to consistently deliver high-quality work.
• Demonstrated initiative and problem-solving skills.

Additional Information

The Team

The L&D Partner belongs to a strong and cohesive HR team that includes a Manager, two Analysts, a Technician, an Investigator, and two Senior Payroll & Personnel Clerks. As a smaller team, we work in many different content areas. We value training and are focused on providing the tools required for success and establishing outlets for learning new skills.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.