Operations Coordinator

The Role:

The Operations Coordinator plays a key role in ensuring smooth and efficient day-to-day operations across the office, enhancing both employee and guest experiences. This role acts as a central hub for coordination among internal teams, new hires, and external vendors. As the first point of contact for guests and new employees, the Operations Coordinator fosters a welcoming and organized environment while supporting operational excellence. The role is temporary (3 months contract with potential for full-time conversion).

What You Will Do:

Reception Support

• Greet guests, provide tours, and ensure a welcoming experience for new hires and visitors.

Facilities & Inventory Management

• Manage incoming/outgoing mail and packages; monitor, stock, and replenish office, tech, and snack supplies.

Meeting & Event Support

• Coordinate internal meetings and interviews; assist with logistics and execution for quarterly events and conferences

Internal Communications

• Respond to emails on behalf of the Ops team, send company-wide reminders, and follow up with vendors on project timelines.

New Hire Experience

• Preparing new hire materials, communications, desks; provide personalized onboarding support on Day 1.

Experience Operations

• Support company culture and engagement initiatives through active participation in experience operations programs.

Project Work

• Assist with various operational projects to enhance company and employee experience.

Calendar Management

• Maintain internal calendar system to ensure consistency and transparency across the team.

IT and Workplace Support

• Manage technical onboarding for new hires, including laptop provisioning, software installation, and account setup.
• Set up new employee workstations, including hardware, desk equipment, and necessary software tools.
• Diagnose and resolve recurring technical issues such as Wi-Fi connectivity and printer malfunctions.
• Provide support for internal video conferencing systems, including troubleshooting audio, video, and connection issues.
• Other duties as assigned.

What You Will Bring:

• 1–2 years of relevant experience in office coordination, operations, or administrative support (internships or equivalent experience accepted).
• High school diploma or equivalent required; associate’s or bachelor’s degree a plus.
• A people-first mindset with a positive, proactive attitude and eagerness to learn.
• Strong organizational skills with attention to detail and the ability to multitask in a dynamic, fast-paced environment.
• Proficient with Microsoft Office Suite (Outlook, Word, Excel).
• Comfortable using office management tools and platforms (e.g., Zoom, Teams, internal help desk or ticketing systems).
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a cross-functional team.
• Event coordination or administrative project management experience is a plus.

Compensation:

The hourly pay range for this position is $35.00 to $40.00 USD annually. This salary range is an estimate, and the actual salary may vary based on various factors, including, without limitation, individual education, experience, tenure, skills, and abilities, as well as internal equity and alignment with market data, including potential adjustments for geographic location.