Senior Manager Airports Commercial Strategy

Company Description

Building on more than 100 years of history and experience, QantasLink is a consolidated network of regional airlines that connects passengers and communities across Australia. QantasLink is made up of four subsidiary organisations – Eastern Airlines, Sunstate Airlines, National Jet Systems and Network Aviation. Operating as an end-to-end airline, QantasLink harnesses the strength of its regional partnerships and a strong sense of family, to provide meaningful career paths for its more than 2,500 people with opportunities that might take you to exciting destinations across QantasLink or the Qantas Group.

Job Description

• Join QantasLink as Senior Manager Airports Commercial Strategy and take ownership of the commercial aspects and contract oversight of our ground handling portfolio valued at over $180m p.a.
• Senior leadership role required to partner with internal and external stakeholders to devise and implement QantasLink’s commercial ground handling strategy across 85 airports, including contract, government regulated, charter and scheduled airline services.
• Deliver strong operational performance through fit-for-purpose commercial arrangements, enabled by trust-based relationships with our internal stakeholders and external partners.

We’ve always been pioneers, and we’re proud to see that spirit in our people today. Our resilience has helped us through good and tough times, and it still drives us to keep pushing the challenging expectations today.

Our QantasLink operation is an important part of the Qantas Group so no matter where you fit in we come together with pride to deliver the best and safest experience for our customers.  The success we’ve achieved hasn’t been a matter of luck.  It’s a direct result of our strategic leadership.  This means taking accountability for driving results, being competitive and influencing outcomes.

As Senior Manager, Airports Commercial Strategy, you will be responsible for defining and leading QantasLink’s ground handling strategy with a strong performance mindset. This role translates strategic concepts into actionable plans that drive operational excellence and deliver financial outcomes.

You’ll oversee commercial operations across a broad supplier portfolio, managing Standard Ground Handling Agreements (SGHAs) and Service Level Commitments through a standardised commercial framework. A core part of the role involves building and maintaining trusted relationships with suppliers, government departments, and senior stakeholders across the Qantas Group.

You’ll also manage contract administration and reporting for Government Regulated Routes. With a focus on performance, you’ll lead contract negotiations, monitor supplier performance, mitigate risks, and identify commercial opportunities that support transformation and long-term success.

To be successful you will have:

• Deep understanding of Standard Ground Handling Agreements (SGHAs), precedent contracts, and service level management across complex supplier portfolios
• Strong commercial acumen with proven experience in financial planning, contract negotiation, and identifying opportunities for business improvement
• Advanced influencing and decision-making skills, with the ability to engage senior stakeholders and drive alignment with strategic objectives
• Demonstrated ability to lead and contribute to high-performing, lean, and collaborative teams, with a flexible and results-driven approach
• Experience managing government contracts, including administration and reporting for regulated routes
• Strong relationship-building skills with internal and external stakeholders, including suppliers, government bodies, and senior leadership
• Excellent communication skills, including verbal, written, and presentation capabilities
• Solid understanding of aviation industry standards and frameworks, including IGOM and ISAGO  

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.  We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.  If you have any support or access requirements, we encourage you to advise us at time of application.  Your personal information will be kept confidential in compliance with relevant privacy legislation. 

Be a part of something special and play your part in the Qantas story – get in touch today. 

Advertising closes: Sunday, 19 October 2025