Associate, Web & Content Creation

About The Role:

Are you a creative storyteller with a passion for digital communications? United Way of the Alberta Capital Region is seeking a full-time Associate, Web and Content Creation to join our Brand, Marketing & Product team. In this permanent role, you’ll help shape our digital presence and elevate our brand through compelling content and optimized web experiences.

You’ll work closely with the Portfolio Manager, Corporate Communications and Marketing to develop and deploy engaging content across websites, social media, and other digital platforms. Your work will support our purpose-driven mission to ensure no one in our community is left behind.

The day to day

• Develop and publish long- and short-form content including web copy, email campaigns, video scripts, social media, and reports.
• Update and improve website content to support usability, accessibility, and basic SEO best practices.
• Create and edit graphics, infographics, photos, and videos for promotional and engagement activities.
• Support podcast production and multimedia storytelling initiatives.
• Collaborate with internal teams and external vendors to troubleshoot technical issues and implement digital best practices.
• Monitor and analyze web and social media performance metrics to inform strategy.
• Ensure all content aligns with United Way’s brand voice and style guidelines.

About You:

You’re a creative thinker with a strong grasp of digital communications and marketing strategy, eager to apply your exceptional writing and storytelling skills to help engage our community, donors, and partners. You thrive in a fast-paced, collaborative environment, bringing a can-do attitude, attention to detail, and a passion for using storytelling to make a difference.

You’re tech-savvy and comfortable working across multiple platforms, with experience in Wordpress, SEO, and web analytics. You’re proficient in Adobe Creative Suite, Microsoft Office, and photo/video editing tools, and you’re familiar with project management software like Asana.

You hold a post-secondary degree in Communications, Public Relations, Marketing, or a related field, and have at least one year of relevant experience.

The successful candidate for this position will be someone who shares our purpose to ensure no one in our community is left behind, is a difference maker in our community, and wants to connect to a bigger purpose.

You align with and integrate our core values throughout all organizational and business practices, and you consistently act with personal, professional, and behavioural integrity.

You see yourself in our Values. We value and operate with a commitment to:

•  Creating solutions.
• Continuous learning.
• Being courageous in our work.
• Capturing our customers’ hearts and minds.
• Being insights driven and utilizing real data.
• Applying a lens of equity and inclusion to all that we do

Why work with us?

We are people who love what we do and are passionate about our work. We offer rewarding work, a positive workplace culture, and a total rewards package. Our work environment is a hybrid - with time spent both collaborating in the office as well as remotely.  

United Way looks at the big picture in order to deliver a coordinated network of services and programs to address a range of needs for children and families who are struggling. By bringing together partners and strategies, we work to ensure that no one in our community is left behind.

At United Way of the Alberta Capital Region, we value the contributions our employees make in supporting and advancing our purpose and values and have a workplace culture where actions are aligned and focused on achieving our envisioned future. We believe that a balanced Total Rewards Program helps foster a culture and workplace experience where our colleagues will flourish to the benefit of those served through our United Way. 

Fundamental to this is our commitment to pay equity and a living wage. As part of our Total Rewards Program, this position is also eligible for:

•  4 Day Work Week Program (January – August)
•  Flexible hours (Hybrid work environment)
• Birthdays off
• Professional Coaching
• LinkedIn Learning
• Extended Health & Dental
• Health Spending Account & Wellness Spending Account
• Employee & Family Assistance Program
• People Connect (virtual psychological support)
• RRSP Matching
• 12 days of Personal Illness and Family Responsibility Leave
•  3 weeks vacation
• The starting salary range for this role is $48,800 - $55,000

*(Starting salary based on experience and budgetary considerations)

All Benefits are subject to applicable eligibility requirements.

United Way of the Alberta Capital Region is committed to creating an inclusive workplace that reflects our diverse community that we serve. We encourage candidates from diverse backgrounds and those who may need accommodation to apply to join our team. By incorporating a variety of experiences and perspectives, we create opportunities for innovative solutions and maximize the impact of our work.

To learn more about United Way of the Alberta Capital Region, please visit myunitedway.ca.