Senior Manager, 3PL Distribution Centre Operations Australia

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION

As Senior Manager, 3PL Distribution Centre Operations (Australia), you will have end-to-end accountability for all distribution centre operations across the Australian market.

You’ll oversee omni-channel fulfilment for B2B and B2C channels, including wholesale, retail, and e-commerce, by leading and optimising performance through multiple 3PL partners.

Your mission is to ensure operational excellence, cost efficiency, and service delivery that supports business growth, while driving continuous improvement and standardisation across all facilities.

Key Responsibilities

• Lead the execution of the 3PL strategy across all Australian distribution centres to deliver best-in-class omni-channel fulfilment
• Manage end-to-end logistics operations covering warehousing, transportation, and fulfilment across wholesale, franchise, retail, and e-commerce channels
• Develop and manage supply chain budgets including DC and transportation costs, ensuring alignment with cost targets, inflation assumptions, and 3PL rate structures
• Ensure successful go-live and ongoing management of new multi-channel distribution facilities, coordinating with local, regional, and global stakeholders (3PL, engineering, IT, project teams)
• Drive continuous improvement initiatives with 3PL partners focused on productivity, cost optimisation, and service enhancement
• Manage inventory accuracy and reconciliation across systems (WMS, AFS), ensuring transparency, timely adjustments, and proactive stock visibility for Sales and Customer Service
• Lead vendor management activities including contract negotiation, renewal, and performance management to ensure best-in-market service and cost competitiveness
• Monitor and report key performance indicators (service levels, cost-to-serve, inventory integrity, outbound delivery performance, sustainability metrics)
• Champion sustainability initiatives across distribution and transportation operations, in line with regional and global goals
• Ensure full compliance with safety, security, and risk management standards across all DC operations
• Collaborate with global teams to implement the adidas ADCE performance ecosystem, driving standardisation and achieving gold-level certification
• Develop future operational capability plans and nurture team development, fostering a culture of accountability and collaboration

Key Relationships

• PAC SCM Senior Director
• Director, DC & Transport Operations
• PAC Management Team (SLT)
• Brand & Commercial Teams
• EM SCM Financial Controller
• Global Distribution & Logistics
• External partners: 3PL providers, transporters, forwarders, and other suppliers
• Strong expertise in operational supply chain management, including warehousing, transportation, and omni-channel fulfilment
• PAC SCM Senior Director
• Director, DC & Transport Operations
• PAC Management Team (SLT)
• Brand & Commercial Teams
• EM SCM Financial Controller
• Global Distribution & Logistics
• External partners: 3PL providers, transporters, forwarders, and other suppliers
• Strong expertise in operational supply chain management, including warehousing, transportation, and omni-channel fulfilment

Knowledge, Skills And Abilities

• Proven ability to manage structured delivery and performance of 3PL and/or warehouse operations
• Highly data- and process-driven with advanced analytical and problem-solving skills
• Strong leadership and stakeholder management capability; able to coach and motivate teams for performance excellence
• Proactive, execution-focused mindset with a track record of delivering measurable outcomes
• Excellent communication and influencing skills across all organisational levels
• Deep customer and business orientation with a focus on efficiency and profitability
• Proven experience in leading complex projects and operational transformations
• Strong MS Office skills (Excel, PowerPoint, Word); SAP experience preferred
• REQUISITE EDUCATION AND EXPERIENCE / MINIMUM QUALIFICATIONS
• Highly data- and process-driven with advanced analytical and problem-solving skills
• Strong leadership and stakeholder management capability; able to coach and motivate teams for performance excellence
• Proactive, execution-focused mindset with a track record of delivering measurable outcomes
• Excellent communication and influencing skills across all organisational levels
• Deep customer and business orientation with a focus on efficiency and profitability
• Proven experience in leading complex projects and operational transformations
• Strong MS Office skills (Excel, PowerPoint, Word); SAP experience preferred
• REQUISITE EDUCATION AND EXPERIENCE / MINIMUM QUALIFICATIONS
• Bachelor’s degree in Engineering, Operations, Logistics, or Business Administration
• Minimum 10 years’ experience in Supply Chain, Logistics, or Distribution Operations
• At least 5 years’ experience in in-house fulfilment operations and/or management of 3PL fulfilment partners
• Demonstrated success in omni-channel fulfilment management and multi-site operational leadership
• Experience in retail, FMCG, or sporting goods sectors is advantageous
• Fluent in English (both written and verbal)