Client Service Associate

Company Description

About Us

Bela Brand Bat is a creative and dynamic event management company dedicated to delivering exceptional experiences that inspire, connect, and leave a lasting impression. Based in Houston, TX, our team brings innovation, precision, and passion to every project — from corporate gatherings to large-scale brand events. We believe that every detail matters and every event tells a story worth remembering.

Job Description

Job Description

We are seeking a Client Service Associate to join our Houston team. This role plays a key part in ensuring every client receives the highest level of service and support. The ideal candidate will act as a bridge between clients and internal teams—managing communication, coordinating projects, and maintaining strong relationships built on trust and reliability.

Responsibilities

• Serve as the primary point of contact for clients, ensuring timely and professional communication.
• Coordinate with internal departments to fulfill client needs and resolve inquiries efficiently.
• Maintain accurate client records and documentation.
• Assist in preparing reports, proposals, and follow-ups to support client success.
• Support the implementation of service improvement initiatives.
• Identify opportunities to enhance client satisfaction and retention.

Qualifications

Qualifications

• Bachelor’s degree in Business Administration, Communications, or a related field preferred.
• 1–3 years of experience in client service, customer relations, or administrative support.
• Exceptional communication and organizational skills.
• Strong attention to detail and ability to manage multiple priorities.
• Proficient in Microsoft Office Suite and general office systems.
• A proactive, professional, and team-oriented attitude.

Additional Information

Benefits

• Competitive annual salary ($52,000–$57,000).
• Clear opportunities for professional growth and advancement.
• Supportive, collaborative, and structured work environment.
• Full-time position with consistent Monday–Friday schedule.
• Access to training and development programs to enhance career progression.