Customer Service Assistant

Company Description

About Us

At Beloform, we are dedicated to crafting innovative and high-quality products that reflect precision, creativity, and excellence. Our company is built on a foundation of integrity, collaboration, and continuous improvement. We take pride in our commitment to innovation and our ability to deliver outstanding results for our partners and clients. Joining Beloform means becoming part of a forward-thinking team that values growth, craftsmanship, and professionalism.

Job Description

Job Description:
We are seeking a dedicated Customer Service Assistant to join our team. The ideal candidate will be the first point of contact for our clients, ensuring every interaction reflects the professionalism and high standards of Beloform. You will play a crucial role in providing exceptional support and maintaining strong customer relationships.

Responsibilities:

• Respond promptly to customer inquiries via phone, email, and in-person.
• Resolve customer issues efficiently and professionally.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with internal teams to improve processes and enhance customer satisfaction.
• Assist with administrative tasks as needed to support smooth operations.

Qualifications

Qualifications:

• High school diploma or equivalent; associate or bachelor’s degree preferred.
• Proven experience in customer service or a related field.
• Strong communication and interpersonal skills.
• Excellent problem-solving and organizational abilities.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Additional Information

Benefits:

• Competitive salary ($50,000 – $55,000 per year).
• Opportunities for professional growth and career advancement.
• Supportive and collaborative work environment.
• Skills development through training and mentorship.
• Full-time position with standard business hours.