US Payroll Specialist

GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. 

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

An Overview Of This Role

As a Payroll Specialist at GitLab, you will work closely with other members of the Payroll team in handling our US payroll. You will report to the Payroll Manager and work fully remote within the Americas region. If you have 2+ years of payroll or data entry experience and proven to be self-motivated, tech-savvy, and able to deliver results in a fast-paced environment, this position may be the right fit for you. 

What You’Ll Do

• Review, research, and respond to employee inquiries across all levels via the ServiceNow Platform
• Deliver instruction and training to employees on payroll-related systems, including ADP Time Tracking entry and online access to pay statements
• Assist with year-end W2 processing and respond to employee W2 inquiries
• Perform clerical duties such as filing, scanning, faxing, photocopying, and distributing payroll mail
• Maintain, update, and audit payroll employee records with a high level of accuracy
• Respond to all agency inquiries, including income verification requests, employment verifications, and unemployment inquiries
• Manage the garnishment process in conjunction with ADP by uploading garnishments and monitoring workflow in ADP SmartCompliance
• Download, distribute, and save reports as instructed
• Create, prepare, and run custom reports from Workday and ADP
• Partner with HR, Legal, Finance, and Operations teams on various employee-related tasks and projects

What You’Ll Bring

• Bachelor's degree
• 2+ years of previous data entry experience
• 1+ year of experience processing payroll in the US
• ADP Workforce Now experience preferred; Workday HCM experience is a plus
• Basic understanding of accounting, taxation, and finance concepts as they relate to payroll
• Knowledge of multi-state payroll laws and regulations
• Proficiency in Google Suite and Microsoft Excel
• Exceptional organizational and communication skills
• Ability to think critically and outside the box
• Ability to work independently with a team-first mentality

How Gitlab Will Support You

• Benefits to support your health, finances, and well-being
• All remote, asynchronous work environment
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and development budget 
• Parental leave 
• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.  

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GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.