Office Operations Coordinator

About Fluidstack

Fluidstack is the AI Cloud Platform. We build GPU supercomputers for top AI labs, governments, and enterprises. Our customers include Mistral, Poolside, Black Forest Labs, Meta, and more.

Our team is small, highly motivated, and focused on providing a world class supercomputing experience. We put our customers first in everything we do, working hard to not just win the sale, but to win repeated business and customer referrals.

We hold ourselves and each other to high standards. We expect you to care deeply about the work you do, the products you build, and the experience our customers have in every interaction with us. You must work hard, take ownership from inception to delivery, and approach every problem with an open mind and a positive attitude. We value effectiveness, competence, and a growth mindset.

About The Role

We are seeking a dynamic People Operations Director to scale our HR function across the full employee lifecycle. This role is critical in shaping the employee experience and building a high-performance culture as we continue to grow at pace. The right candidate will thrive in a fast-paced, high-growth environment, bring a hands-on, roll-up-your-sleeves approach, and demonstrate resilience, self-motivation, and a strong sense of urgency.rk.

Key Responsibilities:

Employee Lifecycle Management

• Oversee all aspects of the employee experience from onboarding through offboarding.
• Build and refine processes that scale while ensuring a best-in-class employee journey.

Culture, Engagement & High Performance

• Partner with leaders to foster a performance-driven, focused and resilient culture.
• Implement programs that reinforce accountability, continuous feedback, and career growth.

Compensation & Benefits

• Design, implement, and continuously improve compensation frameworks and benefits programs.
• Partner with leadership to ensure fairness, competitiveness, and alignment with performance goals.

HRIS Implementation & People Technology

• Lead the selection, implementation, and optimization of a new HRIS system.
• Ensure data accuracy, reporting, and compliance while enabling scalable processes.

Compliance & Risk Management

• Ensure compliance with all local labour laws.
• Own policies and processes related to employee relations and risk mitigation.

Global Mobility & Immigration

• Manage employee visas, immigration processes, and global mobility programs.
• Partner with legal counsel to ensure compliant and efficient handling of mobility cases.

People Operations Excellence

• Establish KPIs and metrics to measure the effectiveness of HR programs.
• Build scalable processes that support rapid growth and organizational effectiveness.

Qualifications

• 10+ years of progressive HR/People Operations experience.
• Deep knowledge of employment law, compliance, and best practices.
• Proven experience leading HRIS system selection and implementation.
• Track record of building and scaling compensation and benefits programs.
• Experience managing immigration/visa programs and global mobility.
• Demonstrated success in shaping or scaling a high-performance culture.
• Excellent communication, relationship-building, and problem-solving skills.
• Strong business acumen with the ability to align people strategy to business priorities.
• Exceptional resilience, self-motivation, and ability to thrive in a fast-paced, high-growth environment.

Benefits

• Competitive total compensation package (salary + equity).
• Retirement or pension plan, in line with local norms.
• Health, dental, and vision insurance.
• Generous PTO policy, in line with local norms.

Fluidstack is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Fluidstack will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.