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Sustainability Lead

Zip Co Limited.com

Office

Sydney

Full Time

Drive and lead sustainability strategies and programs for Zip

Work with Zip Leaders to provide updates, insights and strategic advice on sustainability

Work flexibly, as part of a collaborative and high-caliber team

Write your story with Zip

Reporting to the Senior Director of Investor Relations & Sustainability, the purpose of this role is to support Zip’s maturity and approach to sustainability and ESG through strategic leadership and project management of key social impact programs and external disclosures. 

You will have a background in leading sustainability strategies, excellent communication and analytical skills, and the ability to manage diverse stakeholder groups across ANZ and the US. The ideal candidate must also have experience in managing internal and external sustainability reporting processes and with climate-related disclosures. 

Interesting problems you’ll get to solve

  • Develop and implement the Group’s sustainability strategy in line with Zip’s sustainability pillars - Financial Inclusion and Customer Wellbeing; Inclusion, Talent Management, and Community; and Environmental Impact (providing SME knowledge on environmental sustainability and climate change) in collaboration with the Head of DEI & Wellbeing and Senior Director of Investor Relations & Sustainability 
  • Lead sustainability initiatives across our material ESG topics, working cross-functionally with teams including People & Culture, Product, and Operations 
  • Provide progress updates, insights and strategic advice to senior leadership and the Board relating to sustainability and alignment with business strategy
  • Manage and ensure accurate and timely delivery of external disclosures aligned to recognised frameworks (e.g. CDP, CSA, AASB) and respond to external ESG benchmarks and surveys, address investor and customer queries, and provide insights to enhance ESG performance.
  • Provide sustainability data and insights to support Zip’s external communications, including our Annual Report, Quarterly updates, and AGM meetings
  • Lead Zip’s preparation for upcoming AASB Sustainability reporting requirements, collaborating cross-functionally with teams such as Finance and Legal and external consultants as required
  • Manage the measurement of Zip’s GHG emissions across scope 1, 2 and 3 (in collaboration with external consultants) and assess potential targets and decarbonization pathways.
  • Evolve and implement Zip’s sustainability narrative in collaboration with the Communications and Executive teams 
  • Engage Zipsters in sustainability, including through internal communications, events (such as the Zipsternet and Lunch & Learns), and opportunities to contribute 
  • Engage Zipsters in community partnerships and volunteering initiatives, including planning company volunteer events (in collaboration with P&C) 
  • Support with Zip’s charity and fundraising initiatives, engaging Zipsters as well as merchant partners and customers
  • Evolve and implement the Group’s sustainability strategy (providing SME knowledge on environmental sustainability and climate change) in collaboration with the Head of DEI & Wellbeing and Director of Investor Relations & Sustainability 

What you’ll bring to the team

  • At least eight years technical and functional experience relating to sustainability/ corporate social responsibility/ESG
  • Experience leading disclosure programs and developing sustainability strategies
  • Strong communication and influencing skills and the ability to distil complex information in a concise way to stakeholders 
  • Excellent time management and organisational skills
  • Ability to work with stakeholders of all levels, markets and business units 
  • Good relationship building skills and the ability to proactively seek out internal stakeholders who will be crucial to the delivery of sustainability initiatives
  • A mindset that embraces AI and new tools to adapt, learn and grow.
  • An aptitude for identifying and managing risks. Whether you are a People Manager or an Individual Contributor we are all leaders at Zip and effective risk management is important to how we run our business and part of all our roles
  • Our values in your DNA: Customer First, Own It, Stronger Together and Change the Game

What you’ll get in return

Zip is a place where you’ll get out what you put in. The newness of our sector means we need to move at pace and embrace change, and our promise to you when you join the team is that you’ll feel empowered and trusted to make things happen quickly. 

We want you to feel welcome and to know you have the support to be yourself, and care for yourself at work. Because it’s important to us that you make the most of the opportunities you’ll get to grow your skills and your career, surrounded by smart, friendly people and leaders that have your back. 

We think these are just some of the best things about being a Zipster. We will also offer you:

  • 25 days paid leave annually, including birthday leave and quarterly wellbeing days
  • 16 weeks paid parental leave for primary carers, and 4 weeks for supporting carers
  • Family support policies including miscarriage bereavement leave and domestic violence leave
  • Mental health and wellness initiatives, including $299 annual wellbeing allowance, free access for you and family members to our Wellbeing platform Sonder, discounted private health insurance, and great rates on fitness sessions through ClassPass
  • 2 days paid volunteering leave per year
  • Fee-free Zip products, and discounts with Zip merchant partners (AU)
  • Team social events, epic offices, free breakfast daily, and weekly free lunches (Sydney & Melbourne)

Be a part of a team that reflects the diversity of our customers

We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.

Equally, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know if there are any adjustments that need to be made to ensure you have a fair and equitable experience.

And finally…get to know us

Zip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people-centred products that bring customers and merchants together.

Operating in two core markets - Australia and New Zealand (ANZ) and the Americas, Zip offers point-of-sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants.

We’re proud to be a values-led business and our values - Customer First, Own it, Stronger Together and Change the Games - guide us in everything we do.

We are Zip, and we are just getting started.

#Li-Hybrid

Sustainability Lead

Office

Sydney

Full Time

October 7, 2025

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Zip Co Limited

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