Client Operations Officer, Custody Settlements M/F

General Information

Entity

CACEIS is the asset servicing banking group of Crédit Agricole and Santander dedicated to asset managers, insurance companies, pension funds, banks, private equity and real estate funds, brokers and corporate clients.

Through offices across Europe, North and South America, and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary and fund administration, fund distribution support, middle office outsourcing, issuer services and transfer agent.

With 7,000 employees and a large client base, CACEIS is a European leader in asset servicing and one of the major players worldwide

By working every day in the interest of society, we are a group committed to diversity and inclusion. All our positions are open to people with disabilities.
  

Reference

2025-104962  

Publication Date

08/10/2025

Job Description

Business Type

Types of Jobs - Asset Management

Job Title

Client Operations Officer, Custody Settlements M/F

Contract Type

Permanent Contract

Expected Start Date

01/12/2025

Management Position

No

Job Summary

What is the opportunity?

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

Reporting to the Manager, you will be responsible to ensure treatment of cash and security instructions received from CACEIS IS clients are in line with prescribed market, net-asset-value (NAV) and treasury deadlines.

The role will support Luxembourg region with working hours of 9:00am-6:00pm or 3:00pm-12:00am Malaysia time.

What will you do?

• Ensure completion of all trades under STE environment as well as manual trades are completed within agreed timeframe.
• Ensure queries on trades, are resolved in timely manner. This also includes queries on STE and manual trades.
• Ensure outstanding items are assigned and individual departments/financial institutions are chased for resolution.
• Ensure that all instructions are processed to a high standard of accuracy.
• Ensure all trades are posted according to procedure.

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Position Location

Geographical Area

Asia, Malaysia

City

Putrajaya

Remote Work

Unauthorized

Candidate Criteria

Minimal Education Level

Bachelor Degree / BSc Degree or equivalent

Academic Qualification / Speciality

Tertiary educated in relevant background - investment, banking, finance, etc.

Level Of Minimal Experience

0-2 Years

Experience

• Any prior banking experience in banking operations is a plus.
• Knowledge of different investment instrument types.

Languages

English