Senior UX/UI Designer

About Us

Boostlingo is a mission-driven, fast-growing language technology company focused on defining and developing the next generation of interpretation technology solutions. Being at the forefront of this ground-breaking technology enables us to connect people across the globe and break down communication barriers.   

Boostlingo’s technology innovation empowers our customers and the people they serve to communicate without barriers and increases language access for all. We offer products and tools for interpreter management, video remote Interpretation (VRI) and over the phone interpretation (OPI) delivery, interpreter scheduling, simultaneous interpretation, multilingual events, and monthly subscriptions for on-demand interpretation.   

Headquartered in Austin, TX, our global, hybrid teams are distributed across offices in San Francisco, Austin, Copenhagen, Manila, and Ireland. 

What It Means To Be A Boostie

At Boostlingo, we operate through the lens of our four Core Values. These Core Values drive everything we do; from how we approach identifying talent we invite to join the team, to the energy and contributions we bring to our amazing culture, to the decisions we make at both the tactical and strategic level. To be a Boostie means to embody these Core Values every day:  
 
·      Positive Vibes: Bring positive energy and have a “solutions-oriented” mindset  
·      No Hide, Go Seek: Be accessible to colleagues, seek out what you need, ask others for help.  
·      Be Bold, Stay Humble: Appreciate that every voice matters (and we want to hear yours) while remaining humble in the understanding that no one person is more important than the broader team.  
·      Be Inclusive: Create and contribute to an environment where anyone can feel welcomed, supported, respected, and valued.  
  
Boostlingo is extremely honored to have been recognized as one of Inc. Magazine's Best Workplaces for the last three consecutive years (2022-2025). This esteemed recognition reflects the dedication that our incredible team has towards embodying our Core Values every day and we couldn’t be prouder of this team! 

About The Role

As a UX/UI Designer at Boostlingo, you will design product experiences that transform the way users interact with language and AI. Reporting directly to the Chief Product Officer, you will collaborate closely with Product Management, Engineering, and Customer Success teams to create user journeys that are simple, effective, and delightful. You will play a critical role in ensuring our AI-powered workflows are approachable, intuitive, and human-centered. 

We are growing rapidly and are looking for a creative, user-centered UX/UI Designer to join our Product team.  

This role will focus on shaping intuitive, engaging, and accessible user experiences for our next-generation AI-enabled products. 

What Will Be Expected Of This Role:

User-Centered Research & Insights 

• Conduct user interviews, surveys, and usability tests to deeply understand the needs of multilingual end users, interpreters, and enterprise clients. 
• Analyze user behavior data and translate insights into design improvements that enhance adoption and retention. 
• Create personas, empathy maps, and customer journey maps to ensure designs are grounded in real-world user needs. 
• Define and document company-wide UX/UI design processes, tools, and review practices.  

UX Strategy & Information Architecture 

• Define end-to-end user journeys, especially around AI-enhanced workflows such as AI-assisted interpreting, translation, or workflow automation. 
• Develop wireframes, user flows, site maps, and task analyses to simplify complex language workflows. 
• Establish interaction models that balance human input and AI-driven recommendations for intuitive, trustworthy experiences.  

UI Design & Visual Systems 

• Design polished, accessible interfaces that align with Boostlingo’s brand and product vision. 
• Build and maintain a design system that ensures consistency across products and platforms. 
• Build scalable design frameworks, from research to handoff. 
• Deliver prototypes and high-fidelity mockups for stakeholder reviews and engineering implementation.  

AI Product Experience Design 

• Partner with product and engineering to design explainable AI features that inspire user confidence. 
• Craft micro-interactions and feedback loops to help users understand and trust AI outputs. 
• Experiment with conversational UI, predictive flows, and adaptive interfaces that leverage machine learning models.  

Collaboration & Cross-Functional Partnership 

• Work directly with the Chief Product Officer to translate strategic product vision into concrete design deliverables. 
• Partner with Product Managers to define requirements and prioritize design initiatives. 
• Collaborate with engineers to ensure smooth design handoff, technical feasibility, and quality execution. 
• Advocate for UX best practices across departments, serving as a voice of the customer.  

Iteration, Testing & Optimization 

• Plan and run A/B tests, usability studies, and heuristic evaluations to validate design decisions. 
• Continuously refine product experiences based on data, feedback, and evolving AI capabilities. 
• Establish KPIs for design success (e.g., task completion rate, time on task, adoption of AI features).  

Leadership in Design Culture 

• Act as the primary design authority across all product lines. 
• Partner with executives to embed design thinking in product strategy 
• Promote design thinking across the company and mentor team members in design best practices. 
• Contribute to thought leadership on AI and UX in language technology. 
• Stay current on industry trends in AI, SaaS, language access, and accessibility to keep Boostlingo products competitive and innovative. 

What Makes You Perfect For This Role:

• Strong grasp of UX research methodologies and ability to turn insights into actionable design decisions. 
• Experience designing end-to-end user journeys, from onboarding to advanced AI-driven workflows. 
• Ability to simplify complex processes into clear, intuitive user experiences. 
• Strong communication and storytelling skills; able to present and defend design decisions. 
• Mindset: Curious, empathetic, detail-oriented, and collaborative. 

Founding Designer Impact:

• Shape the future of Boostlingo’s design organization. 
• Establish the first design system and advocate for user experience at every level. 
• Serve as a key voice in product roadmap decisions. 

Minimum Qualifications:

• 7+ years of experience in UX/UI design, ideally with SaaS or B2B platforms.  
• Experience designing AI-enabled workflows. 
• Strong portfolio demonstrating user research, interaction design, visual design, and prototypes. 
• Proficiency in Figma, Sketch, Adobe Creative Suite, or similar design tools.  

Preffered Qualifications:

• Background in accessibility design and compliance (WCAG). 
• Experience as a design lead. 
• Experience with conversational UI, voice interfaces, or AI-powered experiences. 
• Familiarity with localization and language technology. 

What Makes Boostlingo A Great Company?

• Values and mission-based ethos that drives our product development strategy 
• Fun, energetic environment with an incredible culture (just ask about our eNPS scores!)  
• Hybrid/Remote working arrangements 
• Competitive compensation and robust benefits offerings, including 401(k) plan with match! 
• Flexible PTO 

We are an equal opportunity employer and value diversity here at Boostlingo. 

Boostlingo does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

• This role is remote however, we can only hire in the following states at this time: 
• Arizona, California, Colorado, Florida, Georgia, Illinois, Maine, New York, Oregon, Pennsylvania, Tennessee and Texas. 
• No Agencies Please, C2C candidates will not be utilized at this time. 
• NO Relocation or Sponsorship are being offered for this position.