Channel Account Manager - Sales Operations

Eager to drive Crayon Malaysia's growth by building strategic relationships and leading the way in the cloud space through channel sales? 

Keen to join an enthusiastic team dedicated to empowering partners and expanding cloud solutions across Malaysia's market? 

Ready to be part of a globally recognized cloud consulting team and help Crayon Malaysia drive innovation in cloud solutions? 

Practical Information:

Location: Kuala Lumpur, Malaysia | Reports to:  Channel Sales Director | Visa Requirements: Valid working visa for Malaysia | Language Requirements: Professional level English, written and verbal | Work Arrangement: Hybrid 

As our new Channel Account Manager, you will be part of our highly skilled sales team, where you will be responsible for attracting new partners of the channel segment, as well as driving higher value engagement with existing partners, focusing on channel accounts, increasing adoption and retention. In addition, you will be responsible for accelerating market growth and lead with core (Optimization and Services), by focusing on solutions to drive high value.

Key Responsibilities:

• Drive channel business development, pipeline generation, sales and marketing, and demand creation activities, ensuring accurate forecasting and timely CRM reporting 
• Produce regular sales dashboards and performance reports, including revenue, quota attainment, and incentive program metrics 
• Plan and build the channel pipeline, forecasts, opportunity progression, order booking, and collections on a regular basis, while delivering KPI performance, identifying gaps, and resolving sales process issues 
• Deliver on revenue, sales, and gross profit targets on a monthly, quarterly, and annual basis, aligned with overall country objectives 
• Develop strong knowledge of products, solutions, and services relevant to partners and publishers 

Your Competencies

• 5+ years of experience in sales or Channel Account Management 
• Proven experience in solution selling multi-cloud solutions and software licensing, preferably in the IT partner/channel ecosystem or vendor space; experience with Microsoft products is an advantage 
• Experience working with Channel or Partner Development  
• Negotiation, presentation and sales skills   

About You

• You are results-oriented, customer-focused, and entrepreneurial, with the agility and drive to thrive under tight deadlines 
• You are an excellent communicator and negotiator, skilled in engaging stakeholders from technical teams (basics, brings in pre-sales for technical discussions) to CXO 
• You stay up to date with market trends to anticipate and understand evolving partner needs 

What'S On Offer?

• Competitive compensation and benefits package  
• Health Insurance   
• Hybrid working conditions  
• Professional and career development training  
• Collaborative culture 

Apply to join an award-winning employer!   

At Crayon, we are deeply committed to fostering a culture of diversity, equity, inclusion, and belonging (DEIB). We believe that diversity in all its forms strengthens our team and enhances innovation and effectiveness. We welcome applications from individuals of all backgrounds, regardless of race, color, age, origin, religion, sexual orientation, gender (identity), genetic information, neurodiversity, disability, or any other basis protected by local laws and regulations.
When filling vacancies, we prioritize equally qualified candidates who bring diverse backgrounds and experiences, helping to enrich our team dynamics and foster a vibrant, inclusive work environment.

If you require any assistance or reasonable accommodation during the application process, please let us know.

Why Crayon?
We believe in the power of technology to drive the greater good. Crayon is a global, people-first, vendor-agnostic company headquartered in Oslo, with more than 4,000 colleagues in 46 countries. We deliver first-class solutions to support customers build their commercial and technical foundation for a successful and secure cloud-first, digital transformation journey.

Our Culture & Values
We consider ourselves to be one big community. Our core values of Integrity, Quality, Pace and Agility were written over 20 years ago based on our Nordic heritage and still hold true to our global environment.

We are committed to fostering an equitable work environment where everyone can reach their full potential. Our inclusive culture celebrates and values individual differences, ensuring all voices are heard and respected.

Our Big Ambitions:
We have set big and bold ambitions for our ESG strategy revolving around championing diversity, transitioning towards a greener, net zero GHG emissions and becoming a leader in ESG Product development.