Senior Product Manager, Order Management

About The Role

This role covers the entire post-purchase experience in the e-commerce journey — a critical, customer-facing product that connects multiple smaller features and has impact across several other products.

As Senior Product Manager for Order Management, you will be responsible for ensuring the scalability, stability, and continuous evolution of our Order Management System (OMS). You will operate in a dynamic environment where product boundaries are less rigid than in larger organizations, giving you visibility and ownership across multiple domains such as Order Allocation, Fulfillment, and Order Management.

Your work will be at the heart of VTEX’s commerce platform — orchestrating integrations, evolving APIs, and ensuring a seamless experience for merchants and customers globally.

What You Will Do

• Lead rollouts of existing products and launch new features that impact global merchants and customers.
• Manage and prioritize multiple streams of work, balancing module evolution with stakeholder expectations.
• Drive the evolution of the OMS module, ensuring scalability, reliability, and performance.
• Develop and maintain critical APIs and other integrations impacting related products.
• Collaborate across domains, including Fulfillment, Order Allocation, and Order Management, to ensure cohesive product evolution.
• Balance short-term deliverables with a long-term strategic vision for the OMS roadmap.
• Engage, align, and manage stakeholders across technical and business areas, navigating high-pressure and complex prioritization environments.

Who You Are

• Strong background in Product Management with exposure to Order Management Systems (OMS), Fulfillment, or Order Lifecycle processes.
• Strong ability to manage multiple stakeholders and interdependent roadmaps.
• Strategic and analytical thinker with a hands-on, ownership-driven mindset.
• Experienced in environments with high integration complexity (APIs, multiple products, legacy systems).
• Degree in Engineering or related fields.
• Fluent English for cross-functional collaboration in a global context.

About Vtex

VTEX (NYSE: VTEX) is the composable and complete commerce platform that delivers more efficiency and less maintenance to organizations seeking to make smarter IT investments and modernize their tech stack. Through our pragmatic composability approach, we empower brands, distributors, and retailers with unparalleled flexibility and comprehensive solutions, enabling them to invest solely in what provides a clear business advantage and boosts profitability. VTEX is trusted by 2,400 global B2C and B2B customers, including Carrefour, Colgate, Motorola, Sony, Stanley Black & Decker, and Whirlpool, having 3,400 active online stores across 43 countries (as of FY ended on December 31, 2024).

Founded in the year 2000, VTEX has a history of being unstoppable. Completely against the odds, VTEX is leading a high-tech industry and positioned above market giants. We are building an extraordinary future with more than 1,300 employees scattered across 25 locations in 16 countries in Latin America, North America, Europe, and Asia. For more information, visit www.vtex.com.

At VTEX, you will work in a challenge-driven environment and collaborate with amazing peers. If you are powerful individually, join us, and we will be unstoppable together.

Benefits

• Annual profit-sharing program and equity eligibility;
• Health, dental, and life insurance with national coverage provided by VTEX;
• Annual budget for professional development in Tech;
• Language development incentive program (English, Spanish, Portuguese);
• Flexible meal allowance;
• Extended parental leaves;
• Child-care assistance;
• Flexible work schedule and remote-first culture;
• Financial assistance to build your work-from-home setup;
• Wellness program;
• Free shipping on 1000+ VTEX stores

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