IT System Administrator

Blanc Labs is a premier partner for global enterprises, leading the way in digitization, automation, and the development of next-generation digital products and services. Our expertise in digital transformation powers businesses to accelerate service delivery, drive customer engagement, and foster growth.

High-Level Overview

• We are looking for a System Administrator to maintain, upgrade and manage our software, hardware and networks.
• Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly.
• Your goal will be to ensure that technology infrastructure runs smoothly and efficiently.
• Manage multiple cloud platforms as Jira Cloud, JumpCloud, Azure, O365, Bitdefender, Slack, Jenkins, MS. Teams.
• Knowledge in Asset management and Inventory tracking.
• Ability to prioritize and effectively manage tasks & tickets.
• Knowledge of network and information security methods.
• Knowledge in Procurement process and IT vendor management.
• Management of On-Boarding and Off-Boarding process for BL members.
• Facilitate and coordinate to respond and close audit findings.
• Schedules regular assessments and testing effectiveness and efficiency of control

Key Responsibilities

• Install and configure software and hardware.
• Manage network servers and technology tools.
• Monitor performance and maintain systems according to requirements.
• Troubleshoot issues and outages.

Requirements

• Proven experience as a System Administrator, Network Administrator, or similar role.
• Experience with databases, Cloud experience, networks, and patch management.
• Knowledge of system security (e.g., intrusion detection systems, Phishing test) and data backup/recovery.
• Resourcefulness and problem-solving aptitude.
• Conversational level English, excellent communication skills.
• Experience with security control frameworks, SOC 2, and PCI.
• Atlassian Products (Jira, Confluence, Bitbucket) administration is a plus.

Blanc Labs is enabling a digital future. Headquartered in Toronto, we partner with clients in North & South America to digitize and automate their operations and build their next generation of digital products and services. We empower clients to enhance their digital offerings and bring creative solutions to the market faster. Learn more at www.blanclabs.com. 
Blanc Labs is an equal opportunity employer and is committed to providing employment in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodations within reason due to a disability or medical need are available on request for candidates taking part in the recruitment process.