Senior Program Manager, Launch & Expansion
Amazon.com.com
Office
Madrid, Community of Madrid, ESP
Full Time
You will serve as a member of the Capacity Maximization (CapMax) team within AMZL EU Launch & Expansion. You will deal with complex challenges through creativity, innovation, and leadership. You will create innovative solutions using data and research to address challenges of the Last Mile logistic network.
You will work alongside senior leadership to establish and prioritize CapMax initiatives, seeing them through from start to finish.
Key job responsibilities:
- Lead the development of innovative Last Mile logistics initiatives, from proof of concept to product rollout
- Collaborate with teams across different functions to get alignment on approach and make sure projects/plans are realistic and deliverable
- Integrate developed solutions within the wider Launch & Expansion strategic plans
- Utilize analytical skills, business judgment, and strategic thinking to innovate on behalf of customers
A day in the life:
As a Senior Program Manager, you’ll be based in one of our corporate offices across Europe, and you will own development of one or more innovation initiatives. You’ll look at business challenges and ahead to the next 1-3 years, to identify cost-effective opportunities to solve capacity risks across our network. You will work in a matrixed cross-functional environment to develop new ideas from blueprint to pilot to rollout. You will be using your analytical skills, stakeholder management, business judgment, and strategic thinking to identify the best locations and timeline to prove new concepts, while keeping an eye on future rollout opportunities. You’ll be partnering with a diverse range of teams across AMZL, and potentially external suppliers.
About the team
When you click on your screen, and know that your Amazon parcel will arrive with you on the next day (or even today), you’ve just use one of the world’s most sophisticated fulfillment networks. At AMZL Europe, we deliver millions of packages daily to customers at record speed and quality. The work that Launch and Expansion do is at the heart of that. Our relentless ambition is to make AMZL Europe more and more cost-effective and customer centric. We’re doing that by improving our existing network, inventing new and creative ways of making last-mile delivery more efficient, and optimizing the development of our Under the Roof and On Road Infrastructure. Within the team we have a variety of roles. Typical examples include program managers responsible for selecting and launching new sites, planners working out how we solve challenges such as low emission zones and EV charging, strategy teams looking at how we get the most out of our existing buildings or develop innovative ways to increase the network capacity, and analysts using data to deliver insights into how we work and how we should be working.
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience in program or project management
- Experience leading process improvements
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
You will work alongside senior leadership to establish and prioritize CapMax initiatives, seeing them through from start to finish.
Key job responsibilities:
- Lead the development of innovative Last Mile logistics initiatives, from proof of concept to product rollout
- Collaborate with teams across different functions to get alignment on approach and make sure projects/plans are realistic and deliverable
- Integrate developed solutions within the wider Launch & Expansion strategic plans
- Utilize analytical skills, business judgment, and strategic thinking to innovate on behalf of customers
A day in the life:
As a Senior Program Manager, you’ll be based in one of our corporate offices across Europe, and you will own development of one or more innovation initiatives. You’ll look at business challenges and ahead to the next 1-3 years, to identify cost-effective opportunities to solve capacity risks across our network. You will work in a matrixed cross-functional environment to develop new ideas from blueprint to pilot to rollout. You will be using your analytical skills, stakeholder management, business judgment, and strategic thinking to identify the best locations and timeline to prove new concepts, while keeping an eye on future rollout opportunities. You’ll be partnering with a diverse range of teams across AMZL, and potentially external suppliers.
About the team
When you click on your screen, and know that your Amazon parcel will arrive with you on the next day (or even today), you’ve just use one of the world’s most sophisticated fulfillment networks. At AMZL Europe, we deliver millions of packages daily to customers at record speed and quality. The work that Launch and Expansion do is at the heart of that. Our relentless ambition is to make AMZL Europe more and more cost-effective and customer centric. We’re doing that by improving our existing network, inventing new and creative ways of making last-mile delivery more efficient, and optimizing the development of our Under the Roof and On Road Infrastructure. Within the team we have a variety of roles. Typical examples include program managers responsible for selecting and launching new sites, planners working out how we solve challenges such as low emission zones and EV charging, strategy teams looking at how we get the most out of our existing buildings or develop innovative ways to increase the network capacity, and analysts using data to deliver insights into how we work and how we should be working.
Basic Qualifications
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience in program or project management
Preferred Qualifications
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field- Experience leading process improvements
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Senior Program Manager, Launch & Expansion
Office
Madrid, Community of Madrid, ESP
Full Time
October 7, 2025