Open House Team Leader

About Us

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.  We believe in doing good that transforms lives and futures for the better.  It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Why This Role Matters

The Salvation Army (Salvos) is one of the largest providers of homelessness services across the country. Our philosophy is that every person should be afforded dignity and respect and that no one should be without a safe, affordable, and secure home. We provide services and supports to adults, and families with accompanying children in the form of accommodation, case management, assertive outreach, financial assistance, community connection and referral services.

About The Role

• As an Open House Team Leader, this is your opportunity to provide supervision, support, and guidance to the Case Management
• team, undertake intake and assessment, case management and assertive outreach.

Reporting to the Program Manager, this is a permanent, full-time position.

Salary and conditions are in acccordance with the SCHADS Award, Level 6.

This role requires the ability and willingness to be on call and work outside normal business hours as required.

How You Will Make An Impact

• Ensuring productive relationships are demonstrated by the team and contribute to quality team performance and team wellbeing.
• Creating and implementing professional development plans for the team to improve capability and service delivery.
• Ensuring staff members have a clear understanding of their role and what is expected of them.
• Undertake assessment with the client to develop a shared understanding of their situation and related problems and strengths.
• Ensure the provision of services provided are compliant with relevant legislation, regulations, The Salvation Army (TSA) policies and procedures

What You Will Bring

• Degree level qualification in social services, community development, or a related discipline and/or extensive, demonstrated experience working in a similar role.
• Demonstrated experience in engaging homeless persons and willingness to assist in the provision of support in the areas of homelessness, alcohol and other drug dependence, and mental health issues.
• Good time management and organisational skills.
• Previous experience managing staff and budgets.
• A National Police Record check is required prior to commencement.
• A NT Working with Children Ochre Card check is required prior to commencement.
• A current First Aid certificate or willingness to obtain.
• A current NT driver’s license.
• Ability and wiliness to be on call and work outside normal business hours as required 

What We Offer

The Salvos offer eligible employee's a well-balanced package of meaningful benefits including: 

• Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.
• Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.

• Flexible Working Arrangements.

• Access to EAP and health & wellness initiatives incl Fitness Passport
• Ongoing training and development opportunities that enhance on the job skills and proficiency.
• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration