Accounts Receivable Specialist (Collections)

About Us:

Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.

Job Description:

Shared Service specialists will assist in streamlining and improving accounts receivable processes identifying areas of performance improvement. This includes cross training and performing multiple accounts receivable functions. Will work under the supervisor of AR Shared Service Leader.

Principal Duties and Responsibilities (Essential Functions):

• Perform daily cash management duties, including the recording of bank deposits, credit card charges, updating and distribution of cash receipts, and posting of cash to the accounts receivable sub-ledger.
• Organize and reconcile remittances for cash application. Working with customers to collect remittance advices, resolve discrepancies to ensure postings are correct.
• Working in customer portals to input invoices and credits.  Resolving issues on customer portal billing issues.
• Strengthen relationships with clients by communicating with customer regarding past due accounts.  Includes contacting clients and internal personal to discuss account statuses. 
• Manage the AR Inbox(es).  Includes responding to customers and incoming mail as requested.  Sending statements, resolving customer complaints, issuing receipts.  Ability to handle high volume and review a variety of inquiries.  Responses to customers should be handled with a high sense of urgency to ensure customers are responded to timely.
• Field Service, Machine, and Parts billing as related to accounts receivable functions. 
• Support and execute daily invoice creation and distribution processes.
• Support and perform collections in accordance with approved practices.
• Support progress billing and machine delivery status tracking.

Job Specifications:

• Strong team mindset
• Must be willing to step in and assist team members in any areas as needed to ensure accounts receivable processes are completed
• Shared service requires that everyone share the work and help each other
• Positive and friendly interactions with customers and team members
• Flexibility and work reprioritizing skills are essential for job functions
• Ability to assist with internal audits on cash application, billing, credit, and collection activities
• Comfortable working in a high volume, fast-paced environment
• Experience in driving process improvement

Required Education And Experience:

• Skilled researcher with excellent communication skills
• Must be comfortable with phone calls and responding to customers timely
• High level of accuracy, efficiency, attention to detail, and problem-solving skills 
• Ability to interpret credit reports a plus
• Proficient in Microsoft Office Suite
• Mapics, Cashbook, and Visual knowledge a plus
• Engaging in ongoing educational opportunities to update job knowledge and professional development
• Experience in a similar role or related field preferred
• Preferred bilingual (Spanish)

Supervisory/Responsibility:

Individual contributor w/ no direct reports

Position Type:

This is a full-time role. The need will be full-time with the understanding that a regular workweek may require extended hours as needed to meet business needs. Measures will be taken to ensure overtime is discussed and agreed to on an as-needed, and preapproved basis (scheduled). However, situations may arise that warrant the need for unscheduled (with short notice) overtime to fulfill business needs.  Flexibility in this respect is required while monitoring and measuring systems are put in place.

Travel:

No travel is expected for this position

Physical Demands:

The physical demands described here are representative of those performed in the job duties.  The employee sits at a desk and uses a computer for prolonged periods of time.  Performing the role frequently uses close vision, speech, hearing, and dexterity to operate office equipment.  The employee must occasionally lift and/or move up to 15 pounds.   
 

Disclaimer:

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification.  It’s not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job.  This job description is subject to change at any time.

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At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job.  If your experience is close to what you see listed here, please still consider applying.  We know that our differences often can bring about innovation, excellence and meaningful work—therefore, people from all backgrounds are encouraged to apply to our positions.  Please let us know if you require reasonable accommodations during the interview process. ​

Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify.Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments.

Company:

BW Corporate US