Customer Service Representative
Culligan.com
Office
Olathe, KS, US
Full Time
At Culligan Water, we deliver better water — and better lives. We’re looking for a positive, detail-oriented, people-loving professional who thrives on helping customers and keeping things organized. If you’re ready to bring your personality, problem-solving skills, and “get-it-done” attitude to a growing team, this role is for you!
Why You’ll Love It
📞 Be the friendly, dependable voice customers count on
💬 Work with a supportive, upbeat team in a fast-paced environment
📈 Room to grow — advance into billing, sales support, or leadership
🎓 Hands-on training with an industry leader (we’ll teach you the Culligan way!)
🎉 Stable weekday schedule — no weekends, no nights
💙 Make a difference: you’re improving lives, one drop at a time
What You’ll Do
💧 Manage high-volume inbound calls with professionalism and care
💧 Handle collections, payments, and data entry with accuracy
💧 Schedule service and sales appointments efficiently
💧 Support customers with billing and account questions
💧 Collaborate with teammates across departments to deliver five-star service
What We’re Looking For
✔ 3+ years of customer service experience (office, call center, or admin)
✔ Strong Microsoft Office skills (Word, Excel, Outlook)
✔ Excellent communication and multitasking skills
✔ High attention to detail and reliability
✔ Positive, team-first attitude and eagerness to learn
✔ High school diploma or GED required — NetSuite experience a plus!
💼 Compensation & Benefits
- PTO plus 7 paid holidays and your birthday off
- Culligan Home Service Benefit: choice of RO system, softener, or bottled cooler (free during employment)
- Employee Discount: 20% off Culligan products
- Health & Insurance: Medical (60% company-paid), Life ($25K company-paid), Short-Term Disability (80% company-paid), plus optional Dental, Vision, LTD, Voluntary Life
- 401(k): 25% company match up to 1% of annual pay (eligibility after 6 months)
- Company vehicle + tools, performance incentives
🌊 At Culligan Water, we don’t just provide great water — we build great careers. Join a team that values your effort, supports your growth, and celebrates your wins.
👉 Apply today and start your journey with Culligan Water! Compensation: $17.00 - $21.00 per hour
About Culligan
Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.
Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.
This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
Customer Service Representative
Office
Olathe, KS, US
Full Time
October 7, 2025