Senior Director, E-Commerce

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

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Who You Are:

You are a strategic, digitally savvy leader with a deep understanding of the E-Commerce landscape and a passion for delivering exceptional customer experiences. You have a proven ability to drive business growth, optimize site performance, and lead high-performing regional and global teams. You are analytical and insights-driven, yet creative and brand-focused, with a strong point of view on how to elevate the end-to-end digital journey. You lead with clarity, collaboration, and confidence, bringing people together around a shared vision and inspiring them to deliver results.

What You’Ll Do:

• Develop and drive strategies that both drive revenue and provide continuous optimization of the customer experience online.
• Understand market trends to both influence and partner with VPs of Consumer Marketing, Merchandising, and Planning as it relates to forecasting, pricing strategies, and marketing optimization strategies.
• Drive operational efficiencies in partnership with Customer Service, Supply Chain, Revenue Assurance, Compliance and other operational partners.
• Lead relationships with internal as well as external technical partners that support the online customer experience.
• Work alongside executive leadership on maximizing P&L opportunities.
• Oversee and manage the E-commerce team, aligning individual goals and objectives with the company’s strategic priorities.
• Lead with an innovation and growth mindset, continuously challenging expectations and norms to meet the evolving digital customer’s expectations.
• Lead business strategy that defines global digital product roadmap leveraging user testing, analytics, and market research.
• Lead personalization strategy to maximize on site customer journeys.

You’Ll Need To Have:

• Bachelor’s degree in Business or Marketing (or comparable work experience)
• Minimum of 15+ years’ experience in direct or e-commerce environment
• Strong understanding of e-commerce platforms, technologies, best practices, and overall industry trends.
• Proven track record of driving sales growth and improving e-commerce performance.
• Excellent analytical skills and ability to drive data driven decision making.
• Experience with digital marketing strategies and tactics
• Experience with financial analysis and budget management

We’D Love To See:

• Experience with Salesforce Commerce Cloud, Adobe Analytics or Google Analytics, Dynamic Yield, Contentsquare, or similar platforms
• Familiarity with PIM, DAM, and CMS
• Excellent communication and interpersonal skills to build relationships with internal and external stakeholders.
• Ability to work in a fast paced, dynamic environment and prioritize workload to manage multiple projects with multiple stakeholders
• Ability to think strategically and develop achievable long-term goals

Mk Perks:

• Generous Paid Time Off & Holiday Schedule
• Summer Fridays
• Internal mobility across Versace, Jimmy Choo and Michael Kors
• Cross-brand Discount
• Exclusive Employee Sales
• Fav 5 Cards (MK Discount for friends and family)
• 401k Match
• Paid Parental Leave
• Thrive Wellness Program
• Commuter Benefits
• Gym Discounts

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At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V

At Capri Holdings Limited, our commitment to inclusivity and accessibility begins with the candidate experience. If you require a reasonable accommodation for the interview or application process, please contact our Diversity and Inclusion team at CapriDiversityandInclusion@CapriHoldings.com.

In compliance with certain Pay Transparency laws, employers are required to disclose a salary range.  The salary for this position will vary based on role requirements, skill set and years of experience.

Compensation Range: