Configuration Analyst I

Job Description:

Responsibilities:

• Setup, enrollment, and maintenance of EDI clearinghouse integrations for multiple EHR and RCMS service customers.
• Collaborate with the Configuration team and Account Managers to manage initial access, enrollment, mapping, and transition of EDI connections.
• Handle routine problems of minimal scope, applying judgment within defined procedures.
• Apply learned techniques and contribute to analysis, investigation, and problem resolution.
• Work under guidance with instructions for day-to-day tasks and general directions for new assignments.
• Coordinate with team members on configuration updates and process improvements.
• Support RCMS EDI enrollment and configuration activities across multiple EHR platforms and clearinghouses.
• Resolve client inquiries with ownership through to resolution, ensuring customer satisfaction.
• Responsible for closing QCC Salesforce tickets within defined TAT, ensuring timely resolution and compliance with process standards.
• Handle routine problems of minimal scope, applying judgment within defined procedures.
• Apply learned techniques and contribute to analysis, investigation, and problem resolution.
• Work under guidance with instructions for day-to-day tasks and general directions for new assignments.
• Coordinate with team members on configuration updates and process improvements.
• Support RCMS EDI enrollment and configuration activities across multiple EHR platforms and clearinghouses.
• Resolve client inquiries with ownership through to resolution, ensuring customer satisfaction.

Qualifications:

• Bachelor’s degree or equivalent experience in medical billing, healthcare administration, or a related field.
• Experience with EHR applications, preferably in medical billing or behavioral healthcare billing.
• Basic understanding of at least one Qualifacts software platform.
• Foundational knowledge of clearinghouse EDI relationships and workflows.
• Knowledge, Skills, and Abilities
• Familiarity with EHR application implementation principles and practices.
• Strong understanding of software functionalities related to billing and configuration.
• Bachelor’s degree or equivalent experience in medical billing, healthcare administration, or a related field.
• Experience with EHR applications, preferably in medical billing or behavioral healthcare billing.
• Basic understanding of at least one Qualifacts software platform.
• Foundational knowledge of clearinghouse EDI relationships and workflows.
• Knowledge, Skills, and Abilities
• Familiarity with EHR application implementation principles and practices.
• Strong understanding of software functionalities related to billing and configuration.
• Ability to integrate knowledge of Revenue Cycle Management systems with billing practices to effectively plan and execute configuration updates.
• Analytical problem-solving skills with attention to detail.
• Strong communication and collaboration skills for cross-team coordination.

Qualifacts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.