Gerente Sr, Contato Médico Científico (MSL) – Vision Care/Pharma - LatAm
Alcon.com
Office
Sucupira, Brazil
Full Time
Job Purpose:
The Pharma/Vision Care Medical Science Liaison (MSL) is a field-based member of the Medical Affairs team who serves as a strategic link between Alcon and Medical Experts (ME)/Key Opinion Leaders (KOLs) in the field of Ophthalmology and Optometry.
The MSL strategically supports the development and appropriate use/adoption of Alcon products and therapies through supporting data/evidence generation and data/evidence-based scientific exchange/medical presentations and by gathering actionable insights to further inform and shape the company’s understanding of the products, therapeutic area, market access, and clinical practice.
The MSL responds to unsolicited requests for scientific exchange/insights, detailed working knowledge of FDA-approved Alcon products, current medical/scientific research, and publications and proposals for scientific research. The MSL is engaged in KOL engagement activities.
The MSL provides support for ECPs interested in participating in ALCON’s Investigator Initiated Trials (IITs) by guiding them through the concept endorsement, synopsis review, and grant approval process.
The MSLs provide general medical/healthcare information by delivering unbiased scientific information (data dissemination, scientific exchange) medical presentations to practitioners, third-party payors, and internal Alcon associates. The MSLs work cross functionally with all GMA pillars and Alcon associates to build relationships, solve problems and create an Alcon enterprise mindset to achieve medical goals.
MSLs also respond to queries and unsolicited requests for medical information from doctors submitted to Medical Product Information and are escalated to the MSL team.
Essential Functions:
- Foster KOL/HCP interest and engagement in data/evidence generation through Investigator Initiated Trials (IITs) within Alcon’s product strategy and liaise between potential researchers and Alcon on Investigator Initiated Trials (IITs) from inception to publication.
- Deliver effective scientific exchange presentations to ECPs and collect and report insights.
- Develop and maintain peer-to-peer scientific relationships with KOLs and decision-makers to expand evidence generation through scientific partnership opportunities; and gain their advocacy.
- Develop a strong understanding of the future needs of surgeons/ECPs/KOLs and support medical education in alignment with Alcon's strategy.
- Identify national, regional, and local KOL eye Care Provider experts according to their medical expertise and academic reputation.
- Liaise and provide up-to-date medical support to healthcare associations to ensure an evidence-based understanding of Alcon products relative to medical guidelines and medical evidence/health economic information.
- Assure thoughtful and informed exchange of current medical information and data related to Alcon products and selected areas of therapeutic interest with KOLs.
- Upon investigator request, liaise between potential researcher and Alcon on Investigator Initiated Trials (IITs) and serve as Project Lead from inception to publication
- Provides important information for making healthcare coverage and access decisions for Health Economics and Outcomes Research.
- Regularly collect, analyze, and report insights from the data dissemination/scientific exchange with ECPs that may impact company development plans/trial designs, launch, and brand strategies/tactics.
- Function as the Alcon medical speaker to present, as needed, at customer sites, congresses, symposia, and training events for up-to-date data-based, scientific, and clinical information on Alcon product(s).
- Provide non-promotional speaker training to HCPs to support education to the healthcare community about therapies developed and commercialized.
- Medical Support & Key Opinion Leader (KOL) Relationship Development
- Attend and provide scientific support for Medical Affairs activities and scientific sessions at regional and national congress meetings.
- Liaise and provide up-to-date medical support to healthcare associations to ensure an evidence-based understanding of Alcon products relative to medical guidelines and medical evidence/health economic information.
- Timely completion of all required training activities, documentation, and other administrative responsibilities.
- Internal Alcon Support − Provide medical support and training, as appropriate, (i.e., disease state and product) to colleagues (e.g. sales reps, Regulatory Affairs colleagues, etc.), but not as a substitute for those functional training groups.
- KOL Speaker training for medical events
- Support educational efforts, such as wet lab activities, by proctoring such events and being onsite as necessary.
- Ensure cross-functional collaboration, and interface effectively with other Medical Affairs functions, as well as other departments, such as Commercial, QA, Research and Development, Regulatory Affairs, and Market Access.
- Work with Med Info and Med Safety to help resolve escalated product complaints as well as Medical Safety issues as needed.
- Comply with all credentialing requirements for any healthcare institution (e.g., hospital) that is part of the MSL's call plan, including, among other things, routine background checks, medical testing (i.e., Tuberculosis test) or proof of immunizations, training on facility policies, adherence to confidentiality, etc.
- Work with Integrity and Compliance observing all laws, industry standards, and company policies.
Education & Experience:
- Fluency in English essential
- Knowledge/Fluency of Spanish language preferred
- Advanced knowledge of eye diseases including ophthalmic surgical procedures and optometry.
- Minimum of 5 years of experience in an ophthalmology or optometry field (academia, industry, clinical practice), with at least 2 of those in the ophthalmic industry or clinical practice.
- Experience in a HCP-facing role.
- Working knowledge of the Healthcare System and of the research procedures as well as the ICH guidelines, GCP, and other ethical guidelines.
- Essential knowledge of clinical trial design, product development, regulatory requirements, payer landscape, and life cycle management.
- Experience in scientific presentations and basic experience in medical writing and biostatistics.
- Proven ability and experience to develop and foster peer-to-peer, credible relationships with Medical Experts/decision makers.
Position based in Brasil, possibly being in other Latin American countries.
Availability to travel it will be required.
ATTENTION: Current Alcon Employee/Contingent Worker
If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.
Gerente Sr, Contato Médico Científico (MSL) – Vision Care/Pharma - LatAm
Office
Sucupira, Brazil
Full Time
October 7, 2025