Sr. Business Analyst, HR Systems

About The Heritage Group

The Heritage Group is a fourth-generation, family-owned business focused on construction and materials, environmental services and specialty chemicals. Over the last 90+ years, the Heritage portfolio has grown to include more than 50 companies that employ more than 6,000 people. What unites this diverse group of businesses and individuals is our commitment to create a safer, more enriching, and sustainable world by harnessing the power of family.

Working across multiple functions in HRSS and HR, this role will work closely with partners to identify process deficiencies and to implement opportunities for efficiency and accuracy. This role requires knowledge of business needs, business and system processes, organizational and compliance requirements, and service standards in order to troubleshoot and optimize processes. This role will serve as the assigned analyst for enhancement intake, assessment, and monitoring processes as well as the lead analyst and project manager for Workday releases in partnership with the acting release manager and Sr. Manager, HRIS.

Essential Functions

• Process Optimization and Support – 40%
• In line with process optimization framework.
• Facilitate process mapping sessions for HRSS operational processes.
• Identify process gaps and places for improved efficiency and accuracy.
• For ad hoc issues, lead root cause analysis and drive optimization efforts.
• Recommend enhancements and actions that boost productivity and quality of deliverables across operational and technology functions.
• Provide training and support to HRSS staff on new processes and tools.
• Utilize data and data analysis tools and techniques to measure process performance and identify areas for further improvement.
• Deliver status reports on all efforts in motion.
• Support HRSS teams in execution of processes where needed.
• Identifies and recommends reasonable short- and long-term goals, milestones, and benchmarks to support HRSS operational performance reporting and HR process and operational reporting.
• Enhancement Analysis and Support – 30%
• Manage enhancement intake and assessment processes in partnership with Sr. Manager, HRIS.
• Conduct enhancement intake requirements gathering and analysis with appropriate HRSS, HR, and governance teams.
• Coordinate and monitor execution of approved optimizations.
• Facilitate the creation of business case documents for larger efforts or projects with appropriate HRSS, HR, operational, and governance teams.
• Provide training and support to HRSS and governance groups on enhancement processes and tools.
• Delivery status reports on enhancement process and enhancements in progress or planned.
• Monitor and recommend enhancements that streamline the enhancement intake, assessment, and execution processes.
• Release Analysis and Execution – 30%
• Provide project management assistance to execute the recurring Workday releases.
• Assist functional analysts as they work through governance and decision making processes to finalize plan for each release.
• Facilitate creation of appropriate communication and training plans.
• Deliver status reports on release planning and execution.
• Provide training and support to HRSS and governance groups on release processes and tools.
• Monitor and recommend enhancements that streamline the release planning and execution processes.
• Additional duties and responsibilities as assigned, including but not limited to continuously growing in alignment with the Company’s core values, competencies, and skills.

Education Qualifications

• Required Bachelor's Degree in a related field of study or equivalent work experience

Experience Qualifications

• 10+ years of related experience, preferably in Human Resources
• Required experience using and supporting Workday
• Business analysis, Lean, Six Sigma certifications are a plus, but not required

Skills And Abilities

• Proficiency in process mapping and documentation tools
• Command of data analysis and reporting tools
• Effective communication and interpersonal skills to understand the needs of both technical and non-technical internal and external stakeholders
• Strong organizational, structural, and analytical skills
• Proficiency in MS Office applications
• Demonstrated ability to work well independently and collaboratively
• Experienced in change management across all levels of stakeholders
• Knowledge of project management principles and best practices

Working Conditions/Physical Demands

• Sedentary work that primarily involves sitting/standing in front of a computer with keyboard use for 8 hours daily
• Communicating routinely on video conference software (Zoom, Teams, etc.)
• Remote position with required travel to THG offices at least 2x/year

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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