KSA Credit Controller EMEA

LSEG is a leading global financial markets infrastructure and data provider. We play a vital social and economic role in the world’s financial system.

With our open approach, trusted expertise and global scale, we enable the sustainable growth and stability of our customers and their communities. We are leaders in data and analytics; capital formation and trade execution; and clearing and risk management.

We offer a challenging job in a fast-growing environment that is driven by continuous developments and improvements, in which you can play an important role that specialises in building and running our debt relationships with key strategic clients to our business.

Located in Exeter, you will work in a small team, within the larger collections department, that concentrate solely on these strategic clients.

What You'll be doing;

• The controller has their own EMEA ledger and targets but also acts as a global liaison for their accounts by guiding strategy and supporting regional Collections, Sales and Admin teams for the Key Strategic accounts in Asia and Americas.
• Required to connect with Key Senior Sales, Finance, Admin and billing specialists on a regular basis addressing regional and global open and aging debt, ongoing disputes or problem areas that require focus and monitoring as well as swift action to resolve.
• Required to build tightknit interdepartmental relationships to form a united team to service the client and LSEG.
• Producing global debt reporting for tracking and management of each client’s Global debt portfolio.
• Operate all established collection procedures using initiative, imagination, and flexibility to achieve targeted expectations/results while promoting customer good will and satisfaction.
• To anticipate developments and to identify accounts that requires special attention and act conclusively to resolve difficulties, disputes, and consulting management where appropriate.
• Drive continuous improvements in terms of cash collection, DSO, resolving incomplete cash/unapplied receipts, and reducing aged debts.
• Ensure credit control policies and procedures are followed accurately within the region/portfolio.
• Building an understanding of our local and global contracts and our clients’ departmental structures and using this to establish a ladder of junior to senior contact points within the client’s infrastructure to enable effective chasing for problematic debt and maintaining a clean record of these contacts.
• Partner in monthly business unit debt provisioning meetings and ensure resulting decisions and requested actions are followed up.
• Taking ownership and initiative in relation to debt ledger management and the decision-making processes on disconnecting

What You'Ll Bring

• All round solid international Credit Management experience.
• This role requires mentoring and supporting other team members, therefore we are looking for leadership behaviors.
• Strong detail handling skills and Excel skills.
• Ability to understand customer and revenue impact with credit control related activities.
• Knows when to escalate appropriately when involved in a process chain.
• Excellent English verbal and written skills is essential.
• Excellent customer services experience.
• Understands, interprets and sets priorities to achieve goals

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

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If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.