Site Reliability Engineer-Mid

ECS is seeking a Site Reliability Engineer-Mid to work in our Fairfax, VA  office.

ECS is seeking talented professionals to join our successful and growing team in building the next-generation Continuous Diagnostics and Mitigation (CDM) Cyber data solution. The CDM Program is the Cybersecurity and Infrastructure Security Agency’s (CISA) dynamic approach to strengthening the cybersecurity of Federal networks and systems through better awareness and visibility into their security posture and cyber threats. ECS is responsible for designing, building, deploying, operating, and maintaining a complete ‘Data Services’ solution which includes the collection, normalization, visualization, and sharing of cyber data from more than 100 Federal agencies. The CDM Data Services product is an integrated suite of multiple Commercial Off the Shelf (COTS) products, software configuration packages, and custom code which work together to operate as an integrated solution tailored to meet Department of Homeland Security (DHS) requirements.  

We are seeking professionals who thrive in a dynamic, fast-paced, and highly collaborative environment where problem-solving, critical thinking, and a holistic approach to serving the mission are key.  Our program operates within the Scaled Agile Framework (SAFe). An aptitude and enthusiasm for continuous learning, improvement, and cyber security is a must!  

Role & Responsibilities:

ECS is seeking a talented mid-level Site Reliability Engineer (SRE) to play a key role in defining, implementing, and growing our SRE practice to ensure the reliability, availability, and performance of our critical production environments. 

The mid-level SRE will contribute to a culture of continuous improvement, identifying areas for enhancement, and driving initiatives to improve system reliability, scalability, and efficiency.  

The successful candidate will have demonstrated hands-on experience designing, implementing, and maintaining solutions to ensure that systems, including infrastructure and applications, are resilient, highly available, and performant.  The mid-level SRE will also play a critical role in defining and measuring the Service Level Objectives (SLOs) and Service Level Indicators (SLIs) for our solution. 

The mid-level SRE will be responsible for setting up comprehensive logging, monitoring, and alerting solutions using the Elastic stack and other tools as necessary to ensure the continuous performance of services.  Additionally, they will respond to incidents, perform root cause analyses, and implement solutions to prevent recurrences.  The mid-level SRE will work in close collaboration with other SRE team members, developers, testers, infrastructure engineers, DevOps engineers, and other stakeholders to integrate reliability and observability into the software development lifecycle. 

Qualifications

• US citizenship with ability to obtain and maintain Public Trust Suitability/DHS EOD
• 4+ years of experience as a Site Reliability Engineer (SRE) or equivalent 
• 4+ years of demonstrated experience designing, implementing, and maintaining observability solutions to include logging, monitoring, and alerting 
• 4+ years of hands-on experience with SRE tools (e.g., Elastic, Prometheus, Grafana, Splunk, etc.) 
• 2+ years defining and measuring SLOs and SLIs  
• 2+ years of relevant experience using cloud platforms (AWS GovCloud preferred) 
• 2+ years of hands-on programming or scripting (e.g., Python, Bash, etc.) 
• Strong knowledge of microservices, containerization, and orchestration tools (Docker, Kubernetes) 
• Proven ability to collaborate with cross-functional teams (development, testing, and product) to integrate reliability and observability into the software development lifecycle 
• Strong problem-solving and analytical skills 
• Proactive, detail-oriented approach to identifying inefficiencies and implementing improvements