Compensation Analyst

We are looking for new colleagues to join us in the Compensation Analyst position! 

Main Duties And Responsibilities:

• Providing technical support to clients, engineers, and partners by identifying and resolving issues
• Handling incoming requests via phone, email, and ticketing systems
• Monitoring and managing ticket queues; resolving incidents remotely or escalating them to appropriate teams
• Ensuring incidents are resolved within SLA timeframes and escalating when necessary
• Using internal and external knowledge bases to apply known solutions
• Maintaining ownership of escalated issues until full resolution and informing management of any delays
• Contributing to the development of knowledge bases and preparing standard reports
• Anticipating client needs and ensuring a high level of customer satisfaction

What We Expect From You:

• Bachelor’s Degree or equivalent experience  
• Fluency in the English language
• Strong analytical, organizational, and communication skills
• Good computer skills, specifically with MS Office 
• Attention to detail, ability to handle confidential data with integrity

What you will get from us:

• Daily shift 9 am – 5 pm
• Opportunity to develop skills through paid training 
• Work in modernly equipped offices located in the heart of the business center in New Belgrade
• Advancement opportunities/Career development

If you want to give yourself a try in the new role, apply and join us!

Only shortlisted candidates will be contacted. Good luck!