Operations Coordinator (Cairns or Brisbane)

Welcome Aboard!

Who We Are

SmartLynx Australia (formerly Skytrans), an Australian passenger airline and part of Avia Solutions Group, operates 13 regional aircraft specialising in Regular Public Transport (RPT), charter, and ACMI (Aircraft, Crew, Maintenance, Insurance) services across the Asia-Pacific. As the Group’s first ACMI provider in Australia, SmartLynx Australia is supported by the world’s largest ACMI fleet of 221 aircraft and 14,000 aviation professionals worldwide.

Who You Are

Ideally experienced in airline operations, you will be a customer-focused, self-motivated, and reliable individual, capable of methodically navigating time-critical decision-making scenarios within a team. You thrive in dynamic environments, possess strong problem-solving and prioritisation skills, and maintain a calm and composed approach under pressure. Success in this role requires an analytical mindset, strong attention to detail, and highly developed written and verbal communication skills.

This is a full-time role working 38 hours per week. Due to the nature of our operations, the rotational roster is based on a 4-day work pattern and may include a variety of shifts across 7 days, including public holidays.

What You Will Do

As part of the Integrated Operations Centre (IOC), this role involves coordinating both scheduled and unscheduled operational activities across the airline network. It requires maintaining effective situational awareness and network oversight, communicating clearly and promptly with internal and external stakeholders, and consulting with key personnel when implementing recovery solutions, all while ensuring timely and customer focused outcomes. A strategic approach is essential to ensure aircraft operations proceed as planned. This is a dynamic role where no two days are the same. If you thrive in a challenging fast paced environment, this position could be an excellent fit.

What You Need To Succeed:

• Highly desirable minimum three (3) years’ recent experience working in ground and airline operations (ramp, cargo, or operations control)
• Airline Operations Software Experience (preferably Air Maestro and Amelia)
• Comprehensive understanding of CASA Flight and Duty Limitations (or the ability to pick up and apply promptly)
• Ability to work in a team environment, in a cohesive and friendly manner
• Confident in problem solving and making decisions quickly
• Ability to re-shuffle and prioritise your day-to-day activities as needed

How To Apply

If you are passionate about aviation, operations, and ensuring seamless day-to-day performance, we want to hear from you! Submit your resume and cover letter to join a team dedicated to supporting SmartLynx Australia’s continued growth and operational excellence.

Please note: Due to the volume of applications received, only shortlisted candidates will be contacted. Applicants must have the right to work in Australia and successfully pass pre-employment and continuing medical, drug, and alcohol pathology screening. SmartLynx Australia is committed to equal opportunity employment through fair recruitment practices.