Senior Director, Strategy & Operations

Job Description Summary

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The Senior Director, Strategy & Operations will be responsible for driving enterprise-wide strategic planning, operational excellence, and data strategy for CareMore Health. This leader will play a central role in aligning clinical, administrative, and shared services functions with business objectives, ensuring scalable growth and performance optimization across Medicare and Medicaid populations.

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How will you make an impact & Requirements

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Key Responsibilities

Enterprise Strategy & Operations

• Lead the annual and multi-year strategic planning process, aligning with enterprise objectives and investor expectations.
• Serve as a strategic advisor to the VP, Strategy & Operations and executive leadership, preparing board-level updates and enterprise communication materials.
• Manage cross-functional strategic initiatives such as new care model design, integration of acquired assets, and technology-enabled transformation.
• Drive operational excellence by partnering with leaders across Care Management, Utilization Management, Pharmacy, and Provider Networks to improve quality, efficiency, and financial outcomes.

Data Strategy & Analytics Leadership

• Spearhead enterprise-wide data strategy, ensuring analytics initiatives align with both clinical and administrative business objectives.
• Design and implement scalable architecture and governance frameworks that improve data quality, accessibility, and standardization across all business units.
• Partner with executive leadership to define KPIs and decision frameworks, enabling faster, insight-driven strategic planning.
• Oversee enterprise performance dashboards and metrics to measure progress against strategic and operational priorities.

Cross-Functional Collaboration

• Drive collaboration between clinical teams, shared services, and administrative functions to align priorities and ensure consistent execution.
• Foster a culture of accountability, transparency, and data-driven decision-making across the enterprise.
• Lead and mentor a team of strategy, operations, and analytics professionals.

Regulatory & Compliance Alignment

• Ensure all activities comply with CMS, NCQA, and other applicable regulatory and accreditation standards.
• Maintain strong governance practices that balance regulatory requirements with innovation and operational agility.

Qualifications

• Bachelor’s degree in healthcare administration, business, economics, data science, or related field required; Master’s degree (MBA, MHA, MPH, or MS in Analytics/Health Informatics) strongly preferred.
• 10+ years of progressively responsible experience in healthcare strategy, operations, or analytics within payer, provider, or value-based care organizations.
• Proven track record of leading enterprise-level data strategy and governance frameworks in healthcare.
• Strong knowledge of CMS regulations, Medicare/Medicaid programs, and value-based care models.
• Exceptional leadership, communication, and executive presence; able to influence board and senior executives.
• Demonstrated ability to thrive in a private equity-owned or fast-growth healthcare environment.

Compensation: $156,400K - $217,000K

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