Senior Director, Resiliency Lead

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Senior Director, Resiliency Lead to join our Payments Platform team. This role is located in New York, NY

In this role, you’ll make an impact in the following ways:

· Plays a strategic role in product design and investment, incorporating resiliency-based operational and technological considerations.
· Makes resiliency-related decisions and represent the business with global regulators, on behalf of Executive sponsors and Executive Platform Owners (EPOs). 
· Communicates and implements the Enterprise Resiliency Strategy across Platforms, and equally, the Platform’s resiliency objective as agreed with the respective EPO.
· Manages the foundational elements of resiliency for the identified Critical Business Services (CBSs) and Other Business Services (OBSs) within their remit, utilizing the BNY Business Services Framework (BSF) and taxonomy, to identify and prioritize functions and assets required to deliver end-to-end services to clients.
· Coordinates preparedness and response activities for business disruptions, incidents and events, including the development and maintenance of Business Continuity Plans (BCP), Business Impact Analysis (BIA), and Incident & Crisis Management (ICM) playbooks and other recovery-related playbooks, analysis of post-event outcomes and improvement opportunities, and implementation of actions related to identified gaps, risks or lessons learned (where appropriate).
· Coordinates the execution of resiliency activities through embedded Operational Resiliency Leads and Resiliency Coordinators.
· Serves as primary point of coordination in response to incidents / crises with decision rights to activate resiliency strategies based on impact assessment.
· Responsible for coordinating resources across platforms for effective testing of resiliency capabilities through regular Disaster Recovery testing, Cyber Recovery testing and Data Center Rotation Exercises and presenting results to LOB CEO, EPOs and Legal Entity or regional governing bodies as necessary.
· Acts as the Platform’s primary point of coordination for resiliency-related engagements with global regulators, external auditors, clients, and internal teams including 2LoD and 3LoD, and Legal Entity Management.
· Serves as key point of contact and approver for the Recovery and Resolution Plans aligned to their LOB and/or Legal Entity (not Platform).

To be successful in this role, we’re seeking the following:

• 10+ years of deep and holistic financial services industry/payments product knowledge and expertise, with subject matter expertise in resiliency
• Strong understanding of their Platforms’ technology landscape and capabilities, as well as operational processes
• Strong understanding of regulatory and supervisory expectations for large complex financial institutions
• Strong understanding of BNY’s Risk and Control framework
• Ability to interpret and apply Resiliency policies and procedures

Individual Skills

• Strategic yet detail-oriented, able to follow up and escalate or resolve issues promptly· Excellent leadership, communication, and facilitation skills
• Executes with speed and order· Ability to work in a fast-paced environment with competing priorities· Effective coach and collaborator, fostering a high performing culture· Possesses a mix of business and technology skills and can communicate effectively in both contexts
• Has the capacity to adapt, thrive, and maintain focus in the face of adversity· Possesses a strong commercial mindset· Is solutions-oriented with strong focus on operational recovery and continuity following disruptions of all magnitudes· Applies strategic and critical thinking, challenges status quo as appropriate

At BNY, our culture speaks for itself, check out the latest BNY news at: 

Bny Newsroom

Bny Linkedin

Here’s a few of our recent awards:

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits And Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $136,500 and $300,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs. 

This position is at-will and the Company reserves the right to modify base (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance and market factors