RN Residency Navigator - North/Olive Branch/SouthHospitals

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!
 

We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South.
 

The RN Residency Navigator is responsible for coordinating and facilitating all aspects of the RN Residency Program to ensure a smooth transition to practice for new graduate nurses. The Navigator serves as the primary point of contact for residents, providing guidance, support, and resources throughout the first year of practice. This role works collaboratively with nurse leaders, preceptors, clinical educators, and interprofessional teams to ensure that the residency program is structured, evidence-based, and supportive of professional growth and retention. Models appropriate behavior as exemplified in MLH Mission, Vision, and Values.

Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.

A Brief Overview
The RN Residency Navigator is responsible for coordinating and facilitating all aspects of the RN Residency Program to ensure a smooth transition to practice for new graduate nurses. The Navigator serves as the primary point of contact for residents, providing guidance, support, and resources throughout the first year of practice. This role works collaboratively with nurse leaders, preceptors, clinical educators, and interprofessional teams to ensure that the residency program is structured, evidence-based, and supportive of professional growth and retention. Models appropriate behavior as exemplified in MLH Mission, Vision, and Values.

What you will do

• Maintains proactive and supportive communication with RN residents from program acceptance through completion.
• Supports educational development of pipeline for RN residents, including but not limited to nurse interns and RN apprentices.
• Serves as a consistent resource and advocate for nurse residents, addressing questions, concerns, and barriers to success.
• Tracks resident progression through program milestones, competencies, and evaluations.
• Prepares and maintains residency progress reports that provide visibility into attendance, competency validation, engagement, and overall program status.
• Coordinates scheduling of residency seminars, workshops, simulations, and other program activities.
• Ensures all residency program requirements are met, including completion of regulatory, institutional, and specialty-specific competencies.
• Collaborates with clinical service-line educators, preceptors, and nurse leaders to monitor resident performance and provide feedback and interventions as needed.
• Supports new graduate nurses in professional development, resilience, and transition-to-practice strategies.
• Collects and analyzes feedback from residents, preceptors, and leaders to inform ongoing improvements to the residency program.
• Supports program compliance with ANCC PTAP standards and other accrediting/regulatory bodies as required.
• Assists with data collection, reporting, and documentation needed for accreditation, Magnet designation, and organizational reporting.
• Participates in recruitment, onboarding, and orientation activities to connect new graduates seamlessly into the residency program.
• Performs other job functions as assigned or requested.

Education Qualifications

• Bachelor's Degree Nursing required
• Master's Degree Nursing
• Master's Degree Education

Experience Qualifications

• 1-3 years Clinical nursing Minimum of two (2) years of clinical nursing experience required
• Previous work experience as a preceptor, clinical educator, or in nurse residency/transition-to-practice program support preferred

Skills And Abilities

• Demonstrated ability to guide, support, and mentor new graduate nurses.
• Strong interpersonal and communication skills, including active listening and coaching.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Forms).
• Highly organized with the ability to manage multiple priorities, meet deadlines, and track details accurately.
• Strong collaboration and team-building skills with the ability to work effectively across multiple units and service lines.
• Knowledge of ANCC PTAP standards, evidence-based practice, and transition-to-practice models preferred.
• Ability to maintain confidentiality, professionalism, and emotional intelligence in sensitive situations.
• Self-starter with ability to identify improvements and implement solutions independently.

Licenses And Certifications

• Registered Nurse Tennessee - Tennessee Board of Nursing
• Registered Nurse Mississippi - Mississippi Board of Nursing
• Registered Nurse Arkansas - Arkansas State Board of Nursing
• Nursing Professional Development - American Nurses Credentialing Center preferred

Supervision Provided by this Position

• There are no supervisory responsibilities assigned to this job, but may assign work or lead assigned projects.

Physical Demands

• The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
• Must have good balance and coordination.
• The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.
• The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
• The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work.
• Occasional travel to other Methodist Le Bonheur locations may be required.

Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity.

Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.