Key Account Manager for Electrical Steels Italy and Eastern Europe (335156)

We are looking to hire a Key Account Manager for Electrical Steels in Italy in order to reinforce the team.  The candidate will have experience with Italian and Eastern Europe-based customers in the automotive business and will have the great opportunity to develop sales in Europe.

• The mission consists of:
•   Developing the account in sales and profitability
•   Defining budget following commercial strategy for the account
•   Proposing and implementing value creation actions 
•   Determining price offers for customers with a strategic thinking mindset
•   Developing customers intimacy and manage the development of the commercial relationship
•   Leading the commercial team of this automotive account
• Your role will include activities such as:
•   Ensuring full market analysis of your customer perimeter with Marketing team support. Coordinate local Marketing Intelligence activities and report to the Sales Director 
•     o   Centralize and share information concerning market, customer production, awards, potential developments
•   Proposing business plan for perimeter
•     o   Monitor and analyze pricing within your perimeter
•     o   Push new products and service deployment to your customer database
•     o   Conduct negotiation in commercial setting
•   Negotiating and implementing sales contracts
•     o   Follow-up of volume and price agreements of the local entity by connecting with the demand planning and price controlling teams
•     o   Monitor delivery performance. Follow-up payment/credit limit
•   Monitoring Client satisfaction follow-up, analyze and share results with Technical team and mills.
•     o   Organize and attend regular customer visits / create visit reports
•     o   Evaluate claims commercial impact & ensure that follow-up actions are implemented
•     o   Develop customer intimacy and obtain feedback, collect market info to support strategic decisions

Competencies:
We are looking for a talented woman or man who can demonstrate the following abilities:
•   A strong sense of human and commercial relationship as well as an excellent customer-focused spirit
•   A high level of autonomy
•   A capacity to communicate within the Customer Team and to work in an international environment
•   A high results orientation: meets deadlines using good time management and allocation of priorities; makes appropriate, clear decisions and recommendations based on review of facts, priorities, resources, constraints and alternatives; contributes to problem-solving by submitting and testing ideas for solutions and by anticipating and overcomes problems
•   Teamwork skills: works effectively with others in a group setting; shares information and resources in the team; works with others to reach common goals; aligns personal objectives with team objectives; applies personal skills to add value; deals honestly and fairly with others, showing consideration and respect
•   A mindset and professional behaviour in line with digitalization transformation of the sales process
•   Good leadership skills: to lead and grow the members of the team

Education:
•   Master in Business Development/Marketing, or in Industrial Engineering or relevant experience
•   English and Italian at Professional Level and any other European language being a plus

• Experience:
•   5 - 10 years of experience in B to B sales
• Additional Requirements:
•   Travel flexibility: Over 50%

ArcelorMittal is the world's leading steel and mining company, with a presence in 60 countries and primary steelmaking facilities in 15 countries. Our material is part of the fabric of life. What we produce makes a difference – to individuals, communities, businesses and society. At ArcelorMittal, the safety, health, and wellbeing of our employees are our top priorities. We believe that every accident is avoidable, and it is essential for every employee, from the shop floor to the management committee, to hold this belief. 
Our purpose is to produce ever smarter steels that have a positive benefit for people and planet. Steels made using innovative processes which use less energy, emit significantly less carbon and reduce costs. Steels that are cleaner, stronger and reusable. Steels for electric vehicles and renewable energy infrastructure that will support societies as they transform through this century. With steel at our core, our inventive people and an entrepreneurial culture at heart, we will support the world in making that change. This is what we believe it takes to be the steel company of the future.