Administrator - Rewards.Human Resources

We at MTNSA are a purpose and value-led organization.

At MTNSA, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood and empowered to live an inspired life.

Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us.

Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.

Operational Delivery

Lifestyle Claims:

•Review and approve all lifestyle benefit claims within defined turnaround times.•Monitor and respond to all queries relating to lifestyle benefits

Administer of benefit and reward programmes and systems

•Administers the recognition system by updating of employees, monitoring and arranging funding, bulk messaging.•Administers the canteen subsidy by preparing monthly schedules for payment and payroll uploads, arrange funding, reconciliation and query resolution.•Monthly volume statistics on the utilisation of above benefits and programmes.•Monitor and respond to all queries relating to kudos/shine, meal subsidies.•Regular capture or update of reward data on relevant systems, such as terminations on the external share system.•

Tactical Project Support

•Support the planning and execution of events, such as Global Appreciation Week, 21 days of Yello Care, Career & Wellbeing week, HR Townhalls, etc.•

Mtnsareward Mailbox

•Monitor, respond to or allocate queries on the MTNSAReward email, YPYW email and Service Now.

Administration

•Co-ordinate payments of 3rd party invoices.

People (Learning & Growth) Perspective

•Contribute to a high performing team by sharing knowledge, training and development in subject matter expertise.•Ensure open communication channels with team members, contribute and participate in change management interventions where necessary.•Aim to achieve and meet KPIs and ensure regular performance feedback is received, and performance related perspectives is provided to Performance Manager that will enhance performance standards.•Continuously seek self-professional development to hone skills and capabilities in a versatile and evolving digital landscape.•Track and self-evaluate performance and identify training and development requirements and opportunities to continuously improve stakeholder collaboration, quality of work and productivity.

Education

•Minimum Requirement - Matric•Diploma in Human Resources / Industrial Psychology or related Experience

Minimum 1 year experience that includes customer service and administration.

Experience with HR processes such as Recruitment, Termination, HR administration, IR, Remuneration, legislation relevant to employees.

About MTN South Africa

Launched in 1994, MTN South Africa is a subsidiary of MTN Group, a leading emerging market operator with a clear vision to lead the delivery of a bold new digital world to our customers. We are inspired by our belief that everyone deserves the benefits of a modern connected life. The MTN Group is listed on the JSE Securities Exchange in South Africa under the share code ‘MTN’. Our strategy is Ambition 2025: Leading digital solutions for Africa’s progress.