Program Associate - Operations

About The Role

We are seeking a proactive and analytical Program Associate with 1-3 years of experience. The ideal candidate will have strong data analysis skills, a knack for problem-solving, and the ability to work collaboratively with cross-functional teams to execute impactful projects. 

The charter for this role will include:

• Perform data analysis using Excel (advanced proficiency required) and basic SQL to drive operational decision-making and generate actionable insights to identify opportunities for improvement and efficiency.
• Identify operational challenges, propose solutions, and lead their implementation.
• Take ownership of operational processes and ensure seamless execution.
• Collaborate effectively with cross-functional teams such as Sales Ops, Product, and L&D to drive aligned outcomes.
• Act as the liaison between teams to ensure project goals and deadlines are met.
• Lead projects from problem identification to execution and ensure timely delivery.
• Document processes, analyze outcomes, and iterate for continuous improvement.

Ideal Persona Would:

• 1-3 Years Experience

• Take end-to-end ownership of assigned projects.
• Ensure timely execution and maintain high standards of quality in project delivery.
• Demonstrate the ability to take initiative and work independently.
• Effectively manage multiple priorities and tasks simultaneously.
• Utilize strong analytical skills to work with data.
• Collaborate with cross-functional teams to ensure alignment and coordination.
• Identify and implement strategies for better outcomes.
• Oversee daily operations for assigned projects.
• Ensure all activities run smoothly and align with organizational goals.