Personal Assistant - Director of Product & Transformation

Summary

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Location London Job Family Corporate Functions Job Type Full Time Posted Date 07-Oct-2025 Ref # 69706

At Virgin Media O2, we’re looking for a highly organised and proactive Personal Assistant to support our Director of Product & Transformation. This is a vital role that ensures their day runs smoothly by managing their schedule, priorities, and important commitments with care, professionalism, and discretion!

As the first point of contact, you’ll handle confidential information with the utmost integrity and build strong, positive relationships across the business. If you thrive in a fast-moving, dynamic environment and enjoy juggling multiple tasks while staying calm and confident, you’ll be a great fit.

This role is perfect for someone who takes pride in being organised, anticipates needs before they arise, and plays a key role in helping our leadership stay connected and effective here at Virgin Media O2!

Who we are

The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too. We put our customers first, making life simpler, smoother, and more joyful. With big ambitions and a brilliant team, we’re building a more connected future for everyone.

Accessible, inclusive and equitable for all

Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with u

Our ways of working

We’re a flexible-first organisation, because we know people do their best work when they have choice and clarity. To support meaningful collaboration, we ask everyone to spend at least eight days each month connecting in person.

That doesn’t just mean time in the office, it could be team meetings, offsites, volunteering days, cross-functional projects, or away days - anywhere meaningful collaboration happens. What matters is making those moments purposeful, so when we come together, it really counts.

The must haves

In order to be considered, you must have the following experience;

• Excellent organisational, prioritisation and decision-making skills
• Ability to show tact, diplomacy and understanding whilst working with extremely confidential material.
• Must have the ability to quickly learn the organisational structure and the objectives of the Director and their team as well as dealing with complexity within a large complex organisation.
• Highly proficient in Microsoft Outlook, Excel, Word and PowerPoint
• Exceptional written, verbal, and interpersonal skills
• Significant previous experience of supporting senior Executives
• Strong judgment, decision making, time management and prioritisation.
• Experience of managing an Executive calendar with many conflicting priorities

The other stuff we are looking for

We'd also love you to bring;

• Able to clearly and diplomatically liaise with partners at all levels, ensuring smooth, positive interactions and accurate information flow.
• Comfortable managing changing priorities and unexpected challenges with a calm, solution-focused approach, thriving in a fast-paced environment.

What's in it for you

Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.

Next steps

If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include two stage interview process.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you’re offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed.

Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.

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