Patient Access Representative, Adult Primary Care Access Clinic

Responsible for accurately registering patients in EMR including validating patient information, verification of insurance coverage, collection of required payments and ensuring the patient's experience is best in class.

Job Function:

1. Customer Service/Patient Flow
2. Clinic Operations
3. Performance Excellence
4. Other Duties As Assigned

Experience: 6 months experience in a customer service/front desk role or a graduate of a front office/medical office program. Bachelor's degree may substitute for experience.

Education: High School or equivalent

Skills: Professional demeanor, excellent customer service skills, ability to multi-task, critical thinking, demonstrated computer literacy, ability to learn and demonstrate proficiency in Epic during the introductory period.