Medical Billing and Administrative Assistant

BruntWork.com

Hybrid

Remote

Part Time

This is a remote position.

Job Highlights
Contract: Independent Contractor
Schedule: 20 hours per week (4 hours per day), Fixed schedule: 11 AM to 4 PM MDT
Client Time zone: MDT

Client Overview
Join a thriving mental health counseling practice that’s making a meaningful difference in the community by providing essential mental health services to children and families. This growing practice has reached an exciting expansion phase where the dedicated practice owner is ready to bring on their first team member to help scale operations. You’ll be working directly with a passionate healthcare professional who values quality patient care and is committed to creating a supportive, professional work environment. This is an opportunity to be part of a practice’s growth journey while contributing to the important mission of mental health support in the community.

Job Description
This is an exceptional opportunity to combine your medical billing expertise with meaningful patient service in the mental health field. You’ll serve as the vital administrative backbone of a growing counseling practice, ensuring seamless operations that directly support patient care. As the primary point of contact during business hours, you’ll handle critical billing processes, manage patient communications, and provide essential administrative support that keeps the practice running smoothly. This role offers the perfect blend of healthcare administration, patient interaction, and the satisfaction of knowing your work directly contributes to mental health services in the community.

Responsibilities

Serve as the primary phone contact for patients, ensuring prompt and professional response to all incoming calls during business hours
Manage comprehensive medical billing processes including insurance claim submissions and follow-up procedures
Investigate and resolve denied insurance claims through systematic follow-up and problem-solving
Conduct thorough insurance benefit verification and patient information validation
Actively pursue outstanding payments and manage accounts receivable with professionalism and persistence
Process secure credit card payments while maintaining strict confidentiality protocols
Provide comprehensive administrative support and receptionist services to enhance practice operations
Maintain absolute patient confidentiality and ensure full HIPAA compliance in all activities and communications

Requirements

Proven experience in medical billing processes and insurance claims management
Strong working knowledge of HIPAA compliance requirements and healthcare privacy protocols
Availability to work during US daytime hours with reliable internet connection for remote work
Demonstrated experience handling sensitive medical and financial information with discretion
Excellent verbal communication skills for professional patient interactions via phone
Outstanding reliability and dependability - this practice needs someone they can count on consistently
Previous administrative and receptionist experience in healthcare settings preferred
Familiarity with mental health billing practices and procedures is highly valued
Comfort working in a secure, HIPAA-compliant virtual environment with access to sensitive patient data

Benefits

Independent Contractor Perks:

Permanent work from home
Immediate hiring
Steady freelance job

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

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