Business Analyst

Worker Type:

Permanent

Here at BNZ, it's about more than just banking. We work together in an agile, energising environment to create innovative solutions through our promise "If you can imagine a better future, let's find a way."

We support wellbeing, flexible working and have a generous leave offering. There is the opportunity for growth, learning and career development. No two days are the same.

Ko mātou tēnei | This is Us

We’re a small, effective team within the Colleague Digital domain, providing modern tools to bankers that enable them to serve our customers brilliantly. In our work to replace legacy systems, we create modern interfaces that make our colleagues’ lives easier.   

Mō te Tūranga | About the Role 

We sat down with the People Leader (who you’ll report to) and they told us the following about the role: 

What are 5 day to day tasks the person in this role will complete?

• Maintain a backlog of user stories and facilitate refinement sessions, ensuring there is enough runway for our fast-paced team.
• Collate and document business and technical requirements, acting as an interpreter between business outcomes, user needs, and technical possibilities. 
• Build trusting relationships with stakeholders across the business and technology teams. 
• Use exceptional research, data analysis and decision-making skills to assist in prioritisation and delivery of a wide range of enhancements and bug fixes through to implementation.
• Analyse change impact across people, processes, and systems to support planning, prioritisation and implementation of new functionality.  

What is the team culture and environment like? 

We’re one of a handful of teams working on the delivery of a banker-facing system and its ongoing production support. We’re an agile, cross-functional team, we split our work into small items of value and use our internal metrics and customer feedback to inform our roadmap and priorities.  

What projects / work will the candidate be working on now and into the next year?

We’re part of one of the most prominent programs at the bank, providing a new interface for creating and maintaining Term Deposits. We’re also working on replacing a legacy system that the bankers use, not just like for like, but improving and automating their workflows where possible.  

What is your management style? 

Highly collaborative and consultative – I set the direction of our work, but value your input and feedback, and support my team in being able to work independently. We will also work together on tasks and projects from time to time. 

What technical skills / skills are required for this role? 

You will have experience engaging effectively with different teams/stakeholders as well as presenting and communicating information to a variety of audiences. You will be quick to pick up and learn new systems and have the ability to understand technical documentation and API specs. 

What attributes will this person display in order to be successful in this role? 

Because we work in a fast-paced environment you’ll need to be able to prioritise effectively and be comfortable asking for help when needed. We are seeking a team player, someone who will thrive from working with other Business Analysts and stakeholders.

Nau Mai ki te Pēke o Aotearoa | Come to the Bank of New Zealand 

Please Note: Advertising for this position closes Tuesday 14 October 2025 at 11:59pm. We review applications as they are received and may close advertising early.

This is an exciting opportunity to join us!  We're bold thinkers who are taking brave steps to create a company that people want to work for, and customers want to bank with. If you're ready to join a fun organisation where we are proud of our culture and how we are helping New Zealander's to 'Find their way', then show your interest by submitting your application - we can't wait to read it. 

Ehara taku toa i te toa takitahi, engari he toa takitini" - Success is not the work of an individual, but the work of many.”

Closing Date: 14 October 2025

Applications will be reviewed regularly across the advertising period, but we do reserve the right to close applications early.