ITS Operations Tech I or II

Houston TranStar has posted a position for an ITS Operations Tech I and II. Some of the duties of this job is to monitor traffic via computerized surveillance and control equipment located within an Intelligent Transportation System (ITS) managed area. He/She will disseminate information to the public through various forms of communication. This work requires contact with governmental and private entities. Employees at this level follow standard practices that do not require frequent supervision of details and who can work independently. 40 flexible hours per week, 8-hour shift work, weekend and nights included in shift. We are hiring for the Midday Shift (1:30 pm - 10:00 pm) and the Night Shift (9:30 pm - 6:00 am). Candidates must understand that our Traffic Management Center operates 24/7. Staff will need to be flexible for working overnight and on weekends.

The Texas Department of Transportation reserves the sole right in determining the level of position based on the applicant's work experience, education, skill level, and all other appropriate factors, and based on business needs. 

At TxDOT, we value work-life balance and are committed to providing our employees with a comprehensive range of benefits and programs, including:

• Retirement Plans
• Alternative and/or Flexible Work Schedules
• Paid Leave and Holidays
• Health Premiums paid at 100% for Full-Time Employees
• On-the-Job Training
• Tuition Assistance Program
• Holistic Wellness Program with Leave Incentives
• Career Development and Advancement Opportunities
• Family-Friendly Policies and Programs

In 2024, TxDOT was recognized as a Best Place for Working Parents, and many of our offices statewide are also designated as Texas Mother-Friendly Worksites. These recognitions reflect our dedication to supporting families and promoting a healthy work-life balance.

For a complete list of our total compensation package please visit our website at: Total Compensation Package

To view benefits available to all State of Texas employees visit: Benefits at a Glance | ERS (texas.gov)

ITS Operations Tech I
Monitors traffic via computerized surveillance and control equipment located within an Intelligent Transportation System (ITS) managed area. Disseminates information to the public through various forms of communication. Work requires contact with governmental and private entities. Employees at this level follow standard practices that do not require frequent supervision of details.

ITS Operations Tech II
Monitors traffic via computerized surveillance and control equipment located within an Intelligent Transportation System (ITS) managed area. Disseminates information to the public through various forms of communication. Work requires contact with governmental and private entities. Employees at this level perform work independently on assignments; however, all unusual issues are referred to the supervisor.

Essential Duties:

ITS Operations Tech I and II

• Advises the general public of traffic conditions through the use of computerized variable message signs, highway advisory radio, and/or low-frequency television broadcasts.
• Assists in developing routine incident response scenarios.
• Assists in performing real-time traffic studies to determine traffic routing.
• Disseminates traffic information through various communication devices to other governmental agencies located within the operations center and/or managed area.
• Monitors traffic flow and conditions through the use of loop detector systems, closed-circuit television systems, and/or automated vehicle identification systems.
• Updates traffic management database.
• Uses two-way radios to interact with other transportation and law enforcement agencies.
• Performs other job responsibilities as assigned.

Minimum Qualification

ITS Operations Tech I
Education:  High School Grad or Equivalent in general high school studies. Relevant work experience may be substituted for a degree on a year-for-year basis. Substitutions for Minimum Qualifications
Experience: 2 years of experience in Traffic studies, analysis, computer ops, electronics, traffic management, and telecommunication ops. (Experience can be satisfied by full-time or prorated part-time equivalent). Related graduate-level education may be substituted for experience on a year-by-year basis.

ITS Operations Tech II
Education:  High School Grad or Equivalent in general high school studies. Relevant work experience may be substituted for a degree on a year-for-year basis. Substitutions for Minimum Qualifications
Experience:  3 years of experience in Traffic studies, analysis, computer ops, electronics, traffic management, and telecommunication ops. (Experience can be satisfied by full-time or prorated part-time equivalent). Related graduate-level education may be substituted for experience on a year-by-year basis.
Licenses and Certifications: Valid driver’s license. This position requires driving a state vehicle.

Competencies:

ITS Operations Tech I

Some Knowledge Of

• Freeway management system concepts and operations
• Traffic flow principles and procedures
• Applicable ITS-related computer applications and operations
• Collecting, sorting, and compiling data
• Coordinating and directing multiple projects
• Analyzing and organizing business and technical data
• Using computers and applicable programs, applications, and systems
• Maintaining a safe and effective working relationship with others
• ITS Operations Tech IIIncludes all competencies listed for ITS Operations Tech I, as well as:

• Radio Protocol Procedures

• Emergency Response Procedures

• Traffic flow principles and procedures
• Applicable ITS-related computer applications and operations
• Collecting, sorting, and compiling data
• Coordinating and directing multiple projects
• Analyzing and organizing business and technical data
• Using computers and applicable programs, applications, and systems
• Maintaining a safe and effective working relationship with others
• ITS Operations Tech IIIncludes all competencies listed for ITS Operations Tech I, as well as:

Some Skill In

Some Skill In

• Training in a classroom, office, or field environment

Physical Requirements And Working Conditions:

• Light work: Lift up to 20 lbs at a time and frequently lift or carry objects up to 10 lbs.
• Repetitive Motion-substantial movements of the wrists, hands, and/or fingers.
• Close Visual Acuity-work includes data/figures; view a computer screen; extensive reading.
• Conditions of Employment:
• Please click this link to read the standard conditions of employment for all positions: Standard Conditions of Employment (TxDOT)

TxDOT is committed to hiring veterans. To assist in determining whether your military experience may pertain to the minimum requirements for this position, Military Occupational Specialty (MOS) codes from each branch of the U.S. Armed Forces have been assigned to each state classification code/title where applicable. The MOS codes are grouped by occupational category.

To view the MOS codes please click on link below and click on the appropriate occupational category.

https://hr.sao.texas.gov/CompensationSystem/JobDescriptions

The Texas Department of Transportation is an Equal Opportunity Employer.

If requested, reasonable accommodations will be made for persons with disabilities for any part of the employment process in accordance with the Americans with Disabilities Action of 1990.

Please click this link to read the information for applicants: Additional Applicant Information