Learning and Development Supervisor

Company Description

Raffles and Fairmont Makati offer a refined blend of heritage, luxury, and contemporary elegance in the heart of Manila’s financial and commercial district. With world-class hospitality and exceptional service, both hotels create an atmosphere of sophistication and comfort, making them premier destinations for business and leisure travelers alike.

Together, they feature 312 exquisitely designed accommodations, including 32 exclusive suites at Raffles Makati and 280 elegantly appointed rooms and suites at Fairmont Makati, complemented by exceptional dining experiences, luxurious spa treatments, and modern business facilities.

At Raffles Makati, guests enjoy an intimate retreat enriched by legendary Raffles Butlers, a deep connection to art, literature, and culture, and an ambiance of timeless refinement. Meanwhile, a sophisticated urban sanctuary awaits guests at Fairmont Makati, where they can experience skyline views, seamless luxury, and effortless modern indulgence in a world-class setting.

Job Description

• Prepares and delivers L&D programs to colleagues aligned with the hotel brand and communicates with training providers. ​
• Oversees the internship program by building strong partnerships with schools, orienting, and mentoring all trainees. ​
• Increases colleague engagement by actively leading and participating in events, conceptualization, planning, hosting, and creating communication material.

Qualifications

Qualifications

• Graduate of a degree in Communications, Education, Psychology or any related field is an asset. ​
• A minimum of three (3) years of relevant experience in designing, developing and delivering training programs in a luxury hotel is an advantage. ​
• Excellent facilitation, communication, leadership and interpersonal skills.​
• Knowledgeable in Microsoft Office applications.​
• In possession of a valid work permit enabling employment in the Philippines.