Patient Care Coordinator (Orthopedic Surgery)

General Information

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Work Location: Santa Monica, CA, USA Onsite or Remote Fully On-Site Work Schedule Monday-Friday, 8:00AM-5:00PM Posted Date 10/06/2025 Salary Range: $30.36 - 43.49 Hourly Employment Type 2 - Staff: Career Duration Indefinite Job # 26968

Primary Duties And Responsibilities

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The UCLA Santa Monica Hospital is looking to hire a full-time Patient Care Coordinator to join our Orthopedic Surgery Department. You will provide administrative and academic support. Primary duties include:

• Front desk duties (triage calls, greet and check-in patients)
• Responsible for patient interviewing and encounter registration
• Scheduling and confirming patients appointments
• Obtaining all financial and demographic information from patients
• Accurately encounter patients utilizing proper Care Connect functions
• Explaining in the BHS procedures and necessary information to patients including required authorization and estimated liability
• Verifying insurance benefits and accurately record benefits for finance review
• Reviewing accounts for change in status and re-verify benefits and/or authorization
• Transporting radiological studies (i.e. x-ray, CT scan, MRI) and other test results
• Other duties as assigned

 Salary range: $30.36/hr - $43.49/hr

Job Qualifications

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Previous experience in a medical office setting

Working knowledge of Medi-Cal, HMO's, PPO's, third party payors, etc., authorizations and eligibility requirements and regulations Knowledge of Microsoft Word, Outlook e-mail and basic knowledge of PC applications Skill in performing basic arithmetic Ability to work independently and exercise appropriate decisions with minimum supervision Strong communication skills to interact with persons of various social, cultural, economic, and educational backgrounds Experience in working as part of a team, establishing and maintaining cooperative working relationships with all staff members, management and the public Skill in organizing and prioritizing assignments