TikTok Shop - Data Analyst - Governance and Experience

We are looking for Data Analysts who are passionate about driving impact with data, building trust, and shaping the future of global e-commerce. As a data analyst, you will turn complex data into actionable insights that directly shape policies, products, and user experiences. You'll build metrics, monitor performance, investigate anomalies, and deliver recommendations that help ensure TikTok Shop remains safe, trusted, and intuitive for buyers, sellers, and creators.

About the team:
Governance & Experience (GNE) is a global team dedicated to building a safe and trustworthy e-commerce ecosystem for users, sellers, and creators. We focus on protecting user experience through policies, rules, products, and systems that ensure quality and trust at scale. Our GNE Data Science & Analytics team drives a worry-free shopping journey on TikTok by:
- Defining and tracking core GNE metrics
- Providing insights to guide policy, product, and operations
- Building dashboards and reports to monitor marketplace health
- Analyzing data to surface risks and opportunities for improvement

Responsibilities:
- Define and build metrics to measure GNE performance across sellers, listings, creators, and content
- Partner with DE to stage data and develop pipelines that enable scalable reporting and analysis
- Monitor key metrics, investigate anomalies, and deliver timely insights to stakeholders
- Translate analysis into business impact by designing clear dashboards and data solutions