VP Product - Fanatics Credit Card

Position Summary
The Head of Product – Fanatics Branded Credit Card will define and lead the product strategy across acquisition, servicing, and gamification for the Fanatics-branded credit card. This executive will ensure customers can easily discover, adopt, and engage with the card while maintaining trust and compliance. Partnering closely with Commercial, Marketing, Engineering, Legal & Compliance, and Operations, this leader will deliver innovative, fan-centric product experiences that drive measurable growth and long-term loyalty across the Fanatics ecosystem.

Key Responsibilities

• Acquisition Strategy – Build and optimize seamless, compliant customer acquisition funnels to drive adoption at scale.
• Customer Servicing – Lead delivery of transparent, reliable servicing experiences that enhance satisfaction and retention while reducing operational complexity.
• Gamification & Engagement – Develop innovative engagement strategies that make managing the credit card interactive, rewarding, and responsible.
• Cross-Functional Leadership – Partner across Marketing, Engineering, and Compliance to align product delivery with regulatory requirements and fan expectations.
• Data-Driven Execution – Leverage analytics, A/B testing, and lifecycle data to optimize onboarding, engagement, and retention outcomes.
• Team Development – Build and lead a high-performing product organization capable of scaling globally.

Desired Outcomes

• Drive strong adoption of the Fanatics-branded credit card through seamless onboarding and optimized funnels.
• Deliver world-class servicing experiences that establish the product as a trusted offering.
• Launch gamification features that deepen fan engagement and maximize lifetime value.
• Ensure compliance is integrated into product design without slowing innovation.
• Candidate Profile
• A visionary product leader who combines strategic foresight with rigorous execution, thrives in regulated industries, and inspires teams to innovate responsibly.

Ideal Experience

• 10+ years of product leadership in financial services, payments, or fintech.
• Track record building compliant acquisition funnels, servicing models, and engagement strategies.
• Strong background in analytics, experimentation, and growth metrics.
• Expertise in regulatory frameworks (KYC/AML, consumer protection, data privacy).

Critical Leadership Capabilities

• Driving Results – Executes with urgency to deliver measurable impact.
• Acting Strategically – Anticipates market and regulatory shifts.
• Building Collaborative Partnerships – Aligns diverse stakeholders across business and compliance.
• Leading People – Develops and motivates a high-performing global team.

Benefits
Fanatics offers a comprehensive benefits package to eligible employees. For information, visit https://benefitsatfanatics.com/.

The salary range for this position is $250,000 to $325,000, which represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training. 

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.